Small Business CRM & Contact Management Software Resource Center.
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The Best Small Business CRM Information Resource On The Web!
Are you thinking about investing in a Customer Relationship
Management (CRM) or Sales Tracking software solution for your small business?
If so, this could be quite a confusing time for you. There are literally
hundreds of Small Business CRM solutions
to choose from! Some CRM applications are more suitable for certain types of small businesses than others. The question, of course, is which one is most suitable for your business.
So where do you start? How do you start?
This website is here to help you get to those answers, correctly and quickly!
And the best value-for-money, affordable CRM solutions for small businesses are
showcased right here for you, too.
Are you deciding:
Why CRM? - Do you even need a CRM solution?
What type of small business CRM software solutions are best for you?
What is the best way to evaluate the CRM solution you are considering?
How to best leverage your new or existing CRM investment?
Let SmallBizCRM help you negotiate the CRM minefield and assist you with these
important decisions and processes.
Avoid CRM Failure!
Many CRM initiatives result in failure.. unecessarily. Inadequate preparation and understanding of the process being chief culprit. CRM is, after all, more than doing a software installation, or, as with web based CRM, merely giving people access. There is no excuse for causing yourself wasted weeks or months of time and money with the good selection of CRM reading materials and CRM Guides available. Here's a good one: The CRM Success Guide:
Benefits Of CRM
If you are still unconvinced as to whether you should invest in a suitable
small business CRM solution, here are some immediate points for you to ponder:
Recent benchmark studies reveal that CRM applications account for:
Revenue increases of up to 41% per sales person
Decreased sales cycles of over 24%
Lead conversion rate improvements of over 300%
Customer Retention improvements of 27%
Decreased sales and marketing costs of 23%
Improved profit margins of over 2%
To quote Claudio Marcus, research director at Gartner: "CRM is not part
of a business strategy; CRM is the business strategy."
CRM is no longer an option for businesses. CRM is becoming as vital to an organization
as the telephone or PC.
Here is some more food for thought. Writing in the Harvard Business
Review, management consultants Frederick Reichheld and Earl Sasser
estimate that "companies can boost profits by almost 100 percent
by retaining just five percent more of their customers."(more CRM Quotes..)
You will find SmallBizCRM continuously updated with the
latest FREE CRM guidance, tips, articles and CRM product reviews about Customer Relationship
Management, Sales Force Automation, Sales Lead Tracking, Customer Service and
more. In a nutshell, these will show you how to:
Attract more prospects, quicker
Manage and close more sales
Retain your clients for longer
So if you are looking to find the bestSmall
Business CRM or Contact Management resources, you are at the right place. You
will discover that SmallBizCRM is NOT one of those websites
you may have come across already that is merely a collection of links, but with
no substance. The information contained here is based on many years of practical experience in the trenches, working with many hundreds of companies.
This site is updated frequently, so please be sure to visit again.
Use in good health and GREAT profits!
Best wishes and thank you for popping by.
Perry Norgarb
Editor
SmallBizCRM.com
Check our most popular CRM solutions for your shortlist, or you can start drilling down into the broader CRM Categories here:
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