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Your Small Business CRM & Contact Management Software Resource Center.

The Best Small Business CRM & Contact Management Software Resource On The Web

Are you thinking about investing in a Customer Relationship Management (CRM) or Sales Tracking software solution for your small business? If so, this could be quite a confusing time for you. There are literally hundreds of solutions to choose from! Some CRM applications are more suitable for certain types of small businesses than others. The question, of course, is which one is most suitable for your business.

So where do you start? How do you start?

Have you thought through your approach to your CRM initiative? If you think a bit more planning is in order (essential, really), a wise suggestion would be to take a step back and spend a little time preparing. Read "The Essential Guide to Researching, Purchasing & Leveraging a CRM For Your Small Business" to ensure your path to success.

Are you deciding:

Let SmallBizCRM help you negotiate the CRM minefield and assist you with these important decisions and processes.

Benefits Of CRM

If you are still unconvinced as to whether you should invest in a suitable CRM solution, here are some immediate points for you to ponder:

Recent benchmark studies reveal that CRM applications account for:

Revenue increases of up to 41% per sales person
Decreased sales cycles of over 24%
Lead conversion rate improvements of over 300%
Customer Retention improvements of 27%
Decreased sales and marketing costs of 23%
Improved profit margins of over 2%

To quote Claudio Marcus, research director at Gartner: "CRM is not part of a business strategy; CRM is the business strategy."

CRM is no longer an option for businesses. CRM is becoming as vital to an organization as the telephone or PC.

Here is some more food for thought. Writing in the Harvard Business Review, management consultants Frederick Reichheld and Earl Sasser estimate that "companies can boost profits by almost 100 percent by retaining just five percent more of their customers." (more CRM Quotes..)

SmallBizCRM is continuously updated with the latest FREE CRM guidance, tips, articles and CRM software reviews about Customer Relationship Management, Sales Force Automation, Sales Lead Tracking, Customer Service and more. In a nutshell, these will show you how to:

Attract more prospects, quicker
Manage and close more sales
Retain your clients for longer

You will discover that SmallBizCRM is NOT one of those websites you may have come across already that is merely a collection of links, but with no substance. The information contained here is based on many years of practical experience in the trenches, working with many hundreds of companies.

This site is updated frequently, so please be sure to visit again.

Use in good health and GREAT profits!

Best wishes and thank you for popping by!

Perry Norgarb

Editor

SmallBizCRM.com

Check our most popular CRM solutions for your shortlist, or you can start drilling down into the broader CRM Categories here: