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Apple Mac Contact Management Software Comment

by Clint, Access Tours
(Jackson, WY)

The rhetorical question posed in the introduction for the reviews said it: "Are hardly any Mac users involved in commercial ventures?" I recently sent the following letter to Macworld:
Reading a review by Dan Frakes recently leads me to write with a question about contact, or database managers.

In the early '90s, when our organization first felt compelled to join the computer world, we studied the PC vs. Mac question and went with Apple, wondering why anyone wouldn't.

One of our needs was a way of managing our database, or mailing list, and an advisor suggested that Touch Base would satisfy our needs perfectly. Easy to use, yet with very good features. Much easier and nicer to use than say, Filemaker, which many people used and probably still do. The best advice we ever received regarding software. Later, Touch Base was purchased, as I recall, by whoever owned the competition, and after a succession of owners and morphing became Now Contact and Up-To-Date.

The program remained nearly ideal and we had only a couple of gripes. It managed some 2000 contacts that we divided into about 15 categories. Finding a contact is nearly instantaneous in any category by clicking on an icon on the menu bar that allows you to find a contact or create a new one.

Now, the company that owned the program is dead. My concern is, what are we going to do if we ever "upgrade" our system to 10.6 or later? There was concern originally that 10.5 would give trouble, but didn't, so for now we are sticking to 10.5.8.

Do you know of a comparably good CRM program? The last time we searched, we couldn't find one. Others are too simple, too complex, and basically don't do a good job. I find this astonishing, since many thousands of individuals, small businesses, sales people, etc., have the same needs as we do.

Do you know of any comparable software or of any on the horizon? There is certainly a big hole to fill by someone. If nothing else, I imagine the rights to Contact and Up-To-Date could be purchased and made current for the latest Mac systems.

Maybe this question is one for an article? Bring the problem to light?



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Apple Mac Contact Management Software Comment

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Oct 01, 2011
Act vs any Mac CRM or contact manager
by: David Ewen

I've used Act for over 15 years. There's nothing easier or better for general contact management.
I've tried everything for Mac including "cloud" CRMs.
I'm disgusted. Still nothing comes close.
Market Circle isn't even in the ball park.

What I don't understand is why no one has made an Act knockoff for Mac that fully integrates with Mac mail.

Jul 05, 2011
Mac Contact Manager CRM software
by: absbill

Just found a CRM app for Mac that looks like a great replacement for Act!, which I used for years on my PC. Go to the following website and look at "Daylight":
http://www.marketcircle.com/
They will assist it moving my Act! database to Daylight, and it look like I would lose almost nothing in the transition. I have tried Bento and Outlook, but neither one can do what it appears Daylight can do.

Feb 16, 2011
Yes ... We are in exactly the same boat
by: Jim

We have the same issue and continue to be astounded that Mac isn't concerned that they have no CRM offering to meet this vital business need.

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