Worketc CRM Review

WORK[etc] is a powerful business management tool that prides itself on being more than a CRM — and from what I’ve seen so far, it definitely delivers. While a significant chunk of the app […]

ClinchPad Overview

What is ClinchPad about?

ClinchPad is a modern CRM application which unlike traditional CRMs focuses on deals rather than contacts. Its main focus is on managing your sales pipeline through a visual interface. It is […]

CRM and Mobile Experience

CRM and Mobile Experience: the First Step in Gathering Comprehensive Data

CRM software revolutionized the sales industry. For the first time, it put all of a sales representative’s data right at their fingertips, organized. No […]

You Don’t Need A CRM!

You Don’t Need A CRM!:
Small business owners, if all you think about is lead management, then this is nirvana!
As a small business owner, chances are you and your sales team are trying to utilize […]

3 Overlooked Ways SMBs Can Leverage Their Social CRM

Any good small to medium business (SMB) will invest in customer relationship management (CRM) applications and blend it with social media in order to connect more readily with their customers. While social CRM is […]

SalesProCRM Review

Please note this overview of SalesProCRM has been provided by the vendor. SmallBizCRM.com will do its own in-depth, independent review of SalesProCRM in due course.

SalesPro CRM is an extremely user friendly yet feature rich […]

Ontraport CRM Review

Maximum business automation, minimum effort!

When we first viewed the dashboard of Ontraport (previously Office Autopilot), we were a bit disappointed by the plain interface and slow loading pages/server-side refreshes. But as we played around, […]

BigContacts CRM Review

Target Audience

BigContacts is a web-based contact management system for companies that have outgrown Outlook, Excel, or ACT. From the people who brought you ACT!, it is built to support classic sales and marketing workflows.

Features

Contact […]

Before You Shop For a CRM

Choosing a CRM system is made easier if you have done all the preparatory work. Take a look at The Essential Guide to CRM Basics and The Essential Guide to Articulating CRM Requirements in […]

Goldmine CRM Review

How I came to be using it.

I was introduced to GoldMine back in 1996 having looked over previously at creating a MS Access database whilst a Marketing Manager at a manufacturing company.  Having completed […]

Specify Your CRM Requirements

Specifying your CRM system requirements is a separate exercise from specifying your business requirements. The business requirements specify what your business must do to be effective; the system requirements specify how this will be […]

Putting the Right CRM Team Together

Putting the right team together is a vital aspect for the success of your CRM system. Consider the impact of the CRM system on your business, in particular how widespread the use of the […]

Social CRM What, Why & Where for Small Business

An interesting and apt description of social CRM comes from Paul Greenberg, a famous American author, essayist and thought-leader in the CRM industry: “Social CRM is a philosophy & a business strategy, supported by […]

Call Center Support and CRM Data Integration

Most people associate call centers with large organizations, such as financial institutions, utility suppliers, and airlines. However, this is not always the case and a small company can also have a call center. What […]

Mobile CRM Purchase Considerations

Before we get into the details of Mobile CRM, here’s an interesting finding revealed by Aberdeen Group Benchmark Report released in October 2010.
“While not all companies deploy sales mobility, those that do, outperform those […]

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