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BPMonline CRM

by Bob Zabiela
(United Kingdom)

(Please note: this review of BPM Online CRM has been independently submitted).

BPMonline CRM merges CRM with BPM (Business Process Management) suite. This forward thinking product provides a powerful set of tools for process design fully integrated with the CRM solution. The CRM modules incorporate all the robust functionality for time optimization, sales automation, marketing automation, data and document management and analytics that you would expect.
The BPM module using BPMN (Business Process Modeling Notation) allows you to design and run processes directly from the solution. This means that processes designed in the solution are easily accessible and comprehensible for business users and IT staff.

Key advantages of BPMonline CRM:
1. BPM + CRM. BPMonline CRM software combines CRM with business process management (BPM) allowing users to streamline business processes and deliver outstanding customer experience.
2. Unparalleled self-customization tools. IT solution that can be tailored with the click of the mouse.
3. Open source configuration. CRM software that enables limitless extension opportunities and assures independence from vendor.
4. Only $29 per month. Unprecedented price for cutting-edge solution.
5. All benefits of SaaS. No additional IT costs for hardware, premises, IT staff etc. Powerful data center, guarantees secured access to BPMonline CRM from anywhere in the world.

Product Key Features
Enhanced Business Process Management & Workflow Management Capabilities (BPMS)
Account & Contact Management
Contact Profiling and Segmentation
Sales Force Automation
Lead & Opportunity Management
Sales Forecasting
Quotes & Contracts
Invoicing & Payments
Multi-channel Marketing Management
Email Marketing
Task and Activity Management
Shared Calendar
Email Integration
Email and Documents Templates
Document Management
Integrated Content Library
Custom Dashboards
CRM Analytics, Graphs and Reporting
Custom Report Engine
User Profile Management
Back-Office Integration
Easy Customization
Web-Based User Interface

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