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Open Source Small Business CRM Solution

**Recommended**

 

**major upgrade Centric CRM 3.0 launched.

If you are considering an Open Source CRM solution, add CentricCRM to your short-list. Their clients include many small businesses with less than 25 employees as well as multi-billion dollar companies that are successfully using Centric.

Centric CRM is one of the major players in the CRM Open Source arena. It's a mature product that is the result of 5 calendar and 40 man years of careful development. CentricCRM has been architected to be cross platform, at both the operating system and browser level. Every major browser, including historical ones, are fully supported. Important if you have concerns about the currents security risks of the IE browser.

The more complex features can all be turned off by the customer, leaving a lean and mean contact management system with opportunity management and sales forecasting for the small enterprise. You could even use it just as a power Contact Manager.

There is a tremendous amount of customization that can be done from their administrative module.

Their CRM server supports MS Windows, various flavors of Linux, Mac OS X, Solaris, and BSD. Centric ships with a full graphical installer, and a high performance SQL database. But you can use MS SQL Server if you already have it installed.

Centric CRM is not based on LAMP. This architecture was abandoned several years ago in favor of Java and a SQL database similar to Postgresql or MS SQL Server. This due to its potential unsuitability for large enterprise customers.

Centric is a fully J2EE compliant Open Source CRM application.

Centric has a free, fully supported five user version that you can simply download and install. When you purchase

More licenses will incur a reasonable charge, but their Maintenance Agreement includes all minor and major upgrades.

All in all, CentricCRM compares very favourably to other open source CRM offerings, like Sugar CRM, as well as other conventional 'in-house' CRM solutions like Goldmine, Maximizer and SalesLogix.

Open Source based CRM software solutions are cost-effective if you have access to the necessary support. The solution must first and foremost suit your needs, though. But then you don't need to be told that! :-)

Read about major upgrade to Centric CRM v3.0 just launched.

 

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