Aplicor Review | Aplicor Enterprise CRM

Recommended Hosted CRM Software Solution for Small Businesses

aplicorlogo

Product
Aplicor Enterprise CRM
Type
CRM Software
Product Author
Aplicor Enterprise CRM
Reviewed by

on 2010-01-02
Rating

Aplicor entered the software as a service industry in 1999 and has since earned several notable ERP and CRM software awards and earned a positive reputation in the marketplace. In our review of the Aplicor hosted CRM software system, we intended to identify and focus on those unique areas, capabilities and benefits which separate this hosted CRM software system from the rest of the software as a service pack. It didn’t take long to surface five unique capabilities.

ADVERTISEMENT

First, Aplicor’s software suite is wider than most. The company hosts CRM and ERP for a complete enterprise wide online solution. Having noted that, it’s also clear that the Aplicor system is intended for high growth, middle market and larger organizations. While the software depth and flexible tool kits are appreciated by larger companies, they are possibly a bit much for small businesses.

Second, the system’s ease of use is very strong. Aplicor is the only hosted application with the many-to-one accounting viewing and one-click-to-anywhere navigation. We really liked this and suspect this is a big driver for user adoption.

Aplicor Contacts

Third, the Workflow Designer empowered us to create triggering events based on several types of business conditions and then string together sales and support related activities. This is a powerful tool to automate business processes, reduce cycle times and increase staff productivity.

AplicorWorkflow

Fourth, the Business Intelligence suite provided more information analysis than we’ve previously seen in hosted applications. The drag and drop report variables and drill-down reporting really helped us transform volumes of data into meaningful information. The one-click export to Excel, XML, PDF and several other file types is useful for getting different types of reports to different users.

Fifth, we liked having the ability to customize the system in non-technical way (and certainly without programming or modifying source code). Aplicor provides a suite of tools – including Forms Designer, Menu Designer and View Designer – which permit system administrators to modify any of the Aplicor pages in a visual drag and drop interface. These design tools really allowed us to adapt the system to accommodate both our users and our business processes.

While not necessarily ranked in the top five benefits, the AXIOM (Aplicor XML Integration Object Model) is a straightforward and useful XML-based web service to facilitate system integration to back office legacy systems or other information system over the Web. There are also a handful of tools, such as the Merge Accounts function and the Mass Modifier, which can really save a lot of time for system administrators. Lastly, for organizations with potentially complex security requirements, we noticed the security model in Aplicor was extremely flexible – permitting security assignments by virtually any criteria (e.g. role, territory, seniority, type of account, type of sale, etc.) down to individual permission levels if necessary. Aplicor is not the most inexpensive online CRM software solution (at $89.00 USD per user per month) and many of its capabilities may be overwhelming for some smaller businesses, however, the product clearly provides several unique capabilities not found in other online or hosted CRM software applications.

Need a CRM?

Do our free CRM

Needs Analysis Quiz

START HERE!

Capsule Fluid LogoBase LogoIntouch LogoOntraport LogoBigContacts LogoSalesOutlook LogoSalesNexus LogoInfusionSoft LogoFiitfu LogoBPMonline LogoCommence LogoGoldmine Logo

?

Centerbase Logo ACT LogoRelenta LogoDealerSocket LogoRSS LogoLaserpoint LogoSugar LogoUpside doen question markRadium Logo

Need a CRM?

Do our free CRM

Needs Analysis Quiz

START HERE!

Capsule LogoBase LogoIntouch LogoOntraport LogoBigContacts LogoSalesOutlook LogoSalesNexus LogoInfusionSoft LogoFiitfu LogoBPMonline LogoCommence LogoGoldmine Logo

?

Centerbase LogoACT LogoRelenta LogoDealerSocket LogoRSS LogoLaserpoint LogoSugar LogoUpside down question markRadium Logo

Salesbox InfoFlo

Popular Reviews

BigContacts CRM Review

BigContacts CRM Review

Target Audience BigContacts is a web-based contact management system for companiesRead More
Relenta Review

Relenta Review

Relenta CRM Review SmallBizCRM highly recommends Relenta. While Relenta doesn't haveRead More
Capsule CRM Review

Capsule CRM Review

Capsule CRM Review “ Capsule does an amazing job of puttingRead More
InfusionSoft CRM Review

InfusionSoft CRM Review

SmallBizCRM Review Of InfusionSoft "Ultimately Infusionsoft is a powerful all-in-one solutionRead More

Popular Articles

3 Overlooked Ways SMBs Can Leverage Their Social CRM

3 Overlooked Ways SMBs Can Leverage Their Social CRM

Any good small to medium business (SMB) will invest inRead More
Smart Rules feature in Happyfox Help Desk Software

Smart Rules feature in Happyfox Help Desk Software

A comprehensive support system to control and manage customer queriesRead More
How To Choose The Best Mobile CRM For Small Business

How To Choose The Best Mobile CRM For Small Business

Is mobile CRM a must for every small business? HowRead More
Big Data For Small Business CRM

Big Data For Small Business CRM

Big Data is a relatively new paradigm that has beenRead More