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FreeCRMWeb Based or Hosted CRM solution for Small Businesses*Recommended!*
Free CRM Under Review Following the CRM press, you will read that FreeCRM has a loyal band of users. If you are looking for an excellent value-for-money hosted or online CRM solution, check this one out. In fact, they ended 2005 on a high note, ousting SalesForce.com as market leaders! You can opt for their free version if you don't have a big data storage need and can tolerate advertising. You can upgrade later if necessary. The Pro version of FreeCRM is one of the most affordable of the web based CRM solutions out there. The diffferences between the Free and the Pro version are detailed below. One of the beauties of a browser or web based solution is not having to put a costly infrastructure in place to run it (or test it). Another advantage of hosted CRM is the ease 3rd Parties can access the system if of course they have your permission. With Free CRM you can get yourself up and running quickly and easily. For that matter, you can get your whole team up and running, as it is one of the few products that allows multiple users with its free version. Simply visit their website, create a user account by adding your contact details, and you are away. You can export your data from Outlook, or any POP 3 type email account into FreeCRM with their built-in field mapping function. You can also define fields yourself to accomodate extra information you might have on your contacts. You can create email templates, merge them with a select group of contacts and send them a bulk email through your existing email software. The pre-defined reporting functionality is not that powerful, but it meets most basic requirements. Pricing But don't be fooled by the name or the price! FreeCRM is a feature-rich application that competes well with it's much higher priced adversaries like SalesForce.(that is priced from $65 pm pp). FreeCRM recently raised their prices from $9.95 per user per month to $14.95 per user. This still keeps them well below any similar products pricing. And the free version of FreeCRM still lives up to its name. If your company relies on the internet for marketing, you'll enjoy their campaign features. With integrated email campaigns, call automation and tracking and group calendaring, FreeCRM is smart groupware. The graphics are good and scalability is not an issue. Free CRM Full Access & Unlimited Users Professional Version $14.95 per month per user Their CRM Professional edition is a premium service for customer relationship management and sales force automation. As a Professional edition customer, you receive personal help and assistance and may engage their professional services division for custom solutions and training. The professional edition also now allows you unlimited storage space for records, documents and XML Web Services. CRM ASP Inc., the developers of FreeCRM, also offer software and services for in-house CRM software initiatives. This is more than a nice touch, and one of the features that sets them apart from their competitors. Hosted solutions are not always practical; so they provide CRM Standard Edition and Enterprise Edition CRM software standards-based, 100% J2EE technology. These software editions run on Windows, Linux, Solaris, AIX, HP-UX and OS-X and support BEA Weblogic, IBM Websphere, and SunONE as well as Oracle, DB2, Sybase, Microsoft SQL and MySQL. For more details of FreeCRMs features, vist the FreeCRM website. Go back to SmallBizCRM Home Page Copyright SmallBizCRM, 2005,6. All rights reserved.
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