Mobile CRM - Best CRM Solutions for the Rep-On-The-Road

Mobile CRM

Best Mobile CRM Solutions For Your Handheld Devices

Are you a rep "in the field"? Do you need ready access to real-time, business critical company data while you are with a client, or while

prepping yourself in the client's car park or hotel room? You know the client is going to ask you the status of his order, or his customer service query, or the specs on the latest gizmo of yours. And you know that having access to up-to-date info gives you a marketing edge over your rivals. And no more having to say "Sorry, I'll have to get back to you on that".

As The Boss, you realize that using SmartPhones or handheld devices like PDA's can eliminate the purchase and use of expensive laptops for your sales reps. So you can reduce your sales cycles, improve productivity and reduce hardware costs.

It is anticipated that by end 2008 all CRM solutions will provide support for your mobile device, but right now many only pay lip service to Mobile CRM support. You might only discover the lack of support or instability for 'mobileability' after the fact, though. Nothing like choosing the wrong CRM 'solution' to demotivate your sales staff, (and accountant). VisionGain projects that mCRM will account for over 20% of CRM revenues by 2010, up from 10% currently, so features and price, along with better performance, are sure to look more attractive in the near future.

This Mobile CRM section is a new addition to our SmallBizCRM website, so please bear with us as we seek out the best-of-breed CRM solutions for your mobile requirements.

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Prophet CRM. Highly Recommended. First out the blocks is Prophet CRM from Avidian. If your company uses Microsoft Outlook, this product is for you. Embedded inside MS Outlook, Prophet is more compatible with Microsoft than Microsoft itself! The new Prophet 4.0 provides support for your Pocket PC, Windows Mobile and Palm handheld devices. Compare Prophet to Maximizer, Goldmine and Microsoft Business Contact Manager (MSD BCM)

SalesForce. Needing no introduction, SalesForce has extended its support for several mobiles. More of a midrange mobile CRM product, however. They do set a benchmark though, so worth checking out when you define your RFI.

If you have a product or service worth mentioning in Mobile CRM, please bring it to our attention.

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