OoCRM By Axelor

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OoCRM By Axelor

OoCRM covers the entire lifecycle of Customer Relationship Management (CRM English). With OoCRM manage your sales process in 3 stages:

1. Automating Your Marketing
2. The management of your sales
3. Managing your Customer Support

With powerful reporting and advanced tools for collaboration, OoCRM allows you to acquire customers, retain them and then manage the profitability of your process

OoCRM is base on OpenERP, Other Products of a package are Webmail, Plugins for Outlook, MS Word and Excel.

oocrm.com

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May 06, 2010

Open Source CRM - OoCRM Features
by: Anonymous

Features of OoCRM, an Open Source CRM solution.

There is new in the world of Open Source with the vertical integration of a CRM OpenERP! OpenERP integrator in France but also co-editor of the web version of OpenERP, AXELOR OoCRM launches.
The open source model is based on three axes fully benefiting users: an open source CRM with a level of service to a proprietary application, a user freedom in future relationships with integrators and development settings and very extensive.

It provides a new way to communicate, operate and develop effective strategies to manage both their staff, their customers and prospects, particularly for small and medium enterprises.

Its functional field:
? The CRM allows management to business process variable geometry internal and external
? Cover full and progressive business
? Marketing automation
? Driving sales
? Customer
? Collaboration Tools
? Commercial management integrated accounting
Its integration in OpenERP:
? OoCRM business is an extension natively integrated OpenERP
? Multiuser
? differential access platform (full web)

Has innovations
? Webmail integrated with very advanced features
? A customizable menu and permanent
? Many plugins for MS Office suite (but not only)

Has dedicated service and its rates:
? A support contract for end users based on an annual subscription that includes support, maintenance and benefits provided by OoCRM (three levels: Silver, Gold, Platinum)
? Advice, guidance, training, integration and developments OoCRM for a more personalized CRM
? Plugins available in pack with support and update
If one accepts the CRM from four basic components:
? Knowledge of the customer, whether external or internal to the organization
? Strategy relational (string interactions "customer-supplier")
? Internal and external communication, shouldering one another
? Proposed by values individualized processes, trades and internal actors customer-facing

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OoCRM By Axelor

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OoCRM By Axelor