sales nexus CRM review

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sales nexus CRM review

Read our latest review of SaleNexus here!

I clicked on SalesNexus for their Free 30 day trial, after reading all the reviews, and also this on their website:
"there’s no software to download or commitments to make. Just complete the form below and you’ll receive login instructions to our completely web-based system. You’ll be up and running in just minutes."
I got an autoresponder after filling out the form, WITHOUT any "log on details", WITHOUT any passwords etc, just an email saying the CEO would "be calling you soon so we can walk through how SalesNexus can help you reach your unique goals"! That was 5 hours ago! So much for "up and running in minutes!"

WAS very keen to check it out, NOT so keen anymore.

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sales nexus CRM review

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Feb 09, 2012

Easy and Affordable Online CRM
by: Dave Kreibom

When StaffTesting.com was looking for an online solution for our CRM needs we had 4 main criteria.

1. Affordable.
2. Easy to Setup and Manage.
3. Comprehensive reporting, analytic and management tools.
4. 24/7 365 access.

After reviewing several of the well known and some less well know CRM systems, Sales Nexus was the only one that delivered on all 4 points. The transition from our previous desktop CRM was seamless, they had us up and running in 24 hrs with no disruption in service and no lost data. The transition was without a doubt the easiest database migration we have experienced.

As a manager I now have access whenever, wherever I need to not only manage but assist our remote sales force to provide better customer service and close more deals.

Sales Nexus has given StaffTesting.com an easy, affordable way to manage our remote sales force through their Online CRM Solution. Congratulations Sales Nexus on providing not only a comprehensive affordable product thats fits our business requirements but also great customer service!

Jul 11, 2011

Love SalesNexus
by: CRM User

SalesNexus is one of the best CRM's on the market today. Our company has been using it for about a year now and cant say enough good things about what it has done for my business. From the time we started, when we got the quick start program and were sped right through uploading the contacts, and through today, where the support team is always on call if we need any help, SalesNexus has been the solution for us. My favorite thing about SalesNexus is the email marketing capabilities. Not only can we create HTML emails to send out but we can mass send them on the SalesNexus server and track exactly who has opened them and who has not.

Jun 26, 2011

Rude rude rude & product not at all what promised
by: Interested in crm for 25 users

I called in for pricing info last week before I started a free trial. Rolando, I think was the rude guy's name was basically very loud on the phone which was a clue he had no idea what he was talking about, didn't want to answer any of my questions and was very rude like a used car salesman. I need an all in one solution for sales and email marketing since I do not have a separate marketing department so decided to sign up & try free trial even though put off by sales department. Can't login to free trial. Misspelled words on website should have been a red flag as well as several web pages come up as "page not found". Really too bad not another product on the market that offers an all in one solution but InfusionSoft has been very helpful and offered solutions I can benefit from as well as count on. If you have other solutions that will meet my company's needs please let me know.

May 02, 2011

SalesNexus Free Trial
by: Craig Klein

All,

We're sorry to hear that some have had trouble getting their logon credentials for their Free Trial of SalesNexus Online CRM and Email Marketing solution.

Our system emails Free Trial logon information within 5 or 10 minutes at the most. Sometimes, these emails will be caught in your Junk or Spam folder as the URL and password are cryptic strings of numbers and text and that peaks the interest of spam filters ;-)

Our support team is available from 7am to 6pm Eastern time to provide your logon credentials immediately should you experience a problem.

Call 800.862.0134, email support@salesnexus.com or chat with us by going to support.salesnexus.com and clicking the big Chat button at the top.

Craig Klein
CEO, SalesNexus.com

Mar 21, 2011

SalesNexus - Jayne Response
by: Lance Brown

Jayne,

I apologize for the misunderstanding this morning regarding pricing information. I have spoke to the salesperson and he should have certainly answered your pricing questions, but he was trying to follow our sales process by loading some of your information in to our CRM for reporting and tracking.

You can find detailed pricing and package information at http://www.salesnexus.com/features/pricing-editions/ and if you would like to talk more about your specific needs, I am available or anyone on our sales staff is available to you anytime.

Again, I apologize for the communication issues and hope you give SalesNexus.com another look.

Lance Brown
Marketing Director
lbrown@salesnexus.com
979-221-6160

Mar 21, 2011

SalesNexus Communication
by: Lance Brown

Jayne,

I apologize for the communication issues you experienced with our sales staff. I will check into this immediately and respond as soon as i can.

Feel free to email me directly with questions or concerns.

Lance Brown
Marketing Director
SalesNexus.com
lbrown@salesnexus.com

Mar 21, 2011

self
by: Jayne Allen

Called this morning and was very turned off with the sales staff. I wanted to know the price (up front) because I don't have time to waste talking to someone if the price is out of my range. However, he insisted on following his process more than was interested in helping me. So I gave him my name. However, that wasn't so fast and as he is trying to spell and then wanted my last name (which I also gave), I finally said (for the second time) what is the price or could I speak with someone who can give me a price.

He said "so you don't want to identify yourself, you just want to ask questions" - rude, rude. In which I responded, "I just did identify myself, what are you talking about".

Sorry guys I didn't call to get drama and conflict - is the price really that secret and sacred? Oh must have insulted YOU with my rudeness of not making small talk and conversation first.

Anyway - he gave the price of $39/per user in which I responded "same as esales, but not as friendly" - in which he laughed and said "ok buy".

I guess you are flooded with customers and can afford to loose a few that don't want to play by your rule -eh?

Feb 26, 2011

SalesNexus Free Trial Logon Credentials
by: Craig Klein

All,

We apologize for any trouble receiving your Free Trial logon information. These are sent via email and frequently, your email system will put that email in the Junk folder. Look there for your logon info.

Of course, you can always reach us at support@salesnexus.com too.

Thanks,

Craig Klein

Oct 29, 2010

SalesNexus.com Free Trial Quickly Up and Running
by: Anonymous

Anon,

Sorry about the trouble you experienced. It just so happened that you requested a free trial while we were upgrading the version of the software available for a Free Trial. Sorry it took a while for your to receive your logon information.

I'll email your logon information to you just to be sure you've received it.

Thanks,

Craig Klein
CEO, SalesNexus.com

Oct 29, 2010

Help with SalesNexus Free Trial
by: Lance Brown

I would love to help and figure out why you didnt receive the SalesNexus login email. You should have received 2 emails, a welcome and login instructions. please contact me directly for help, if you still wish to review our product. I do apologize.

Lance Brown begin_of_the_skype_highlighting end_of_the_skype_highlighting
Marketing Director
lbrown@salesnexus.com

Oct 29, 2010

Salesnexus complaint
by: Perry

Hi Anon,

Thanks for your feedback. We will check this out ourselves, as well as bring it to the attention of Craig Klein, CEO of SalesNexus, for his response.

It's a pity you've remained anonymous (we understand), but it makes it rather difficult for the vendor to get back to you directly.

Please call again!
Perry

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sales nexus CRM review

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