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Small Business CRM Blog

Read our SmallBizCRM Blog for latest additions & changes to SmallBizCRM website, as well as trends and happenings in CRM for small businesses.

If you want to be heard on our CRM Blog, please contact us, or better yet, create your own page straight away!

Feel free to pass on your comments on blog entries or other CRM related topics here


 


Jul 29, 2010, CRM Reviews | Relenta Review

Relenta Review | Read Our Review Of Relenta CRM & See Why We Consider It Worthy Of Our Top 10 CRM List

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Jul 29, 2010, CRM Reviews | Review Of BigContacts CRM

We Review BigContacts CRM - A Great CRM For Small Business

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Jul 22, 2010, Borneosoft CRM with Leave Application System

Borneosoft CRM helps you to increase your sales with less cost, time and effort. You don't need to invest on hardware or software. You can use Borneosoft

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Jun 26, 2010, 10 Top CRM Software Solutions | Most Popular Small Business CRM Solutions

10 Top CRM Software Solutions For Your Small Business

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Jun 26, 2010, CRM Software Reviews & Comments

CRM Software Reviews | Deciding On A CRM? Read These CRM Reviews To Help You Decide

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Jun 15, 2010, Contact details for SmallBizCRM.com

If you need to contact SmallBizCRM.com, please go here

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Jun 10, 2010, EssentialPIM 3.54 Released

The new version of EssentialPIM 3.54 is available for download now. They have fixed all known problems and omissions in this release and re-introduced support for synchronization with devices running on Windows Mobile 2003/2003SE.

You can see the detailed list of changes and fixes below:

-Added: Synchronization support for WinMobile 2003 devices. -Added: Additional check for correctness of recurrence patterns for appointments and to dos-Added: Korean (EUC-KR) encoding for email messages-Improved: Reminders aren't being shown for completed appointments and to dos anymore-Improved: Handling of replies to rich text email messages-Fixed: TAB key behavior in Subject fields of to dos and appointments-Fixed: If only Due date is set for a to do, reminder automatically follows it when becomes enabled-Fixed: AV error when trying to write in Notes before even creating a first note-Fixed: Error when dragging and dropping POP3 account folders in Mail-Fixed: Some issues related to contacts losing their membership in groups-Fixed: A new mail icon still showing in the system tray after new mail has been already deleted from the Deleted Items folder-Fixed: Reminders stealing active window focus after dismissing them-Fixed: AV error in the Notes module after opening notes in new separate windows-Fixed: Right mouse click selection of appointments in day/week/month/year views-Fixed: Switch from hours to minutes for appointments and to dos using the ":" symbol on the keyboard-Fixed: Selection of incorrectly spelled words in email messages when right clicking on them-Fixed: Occasional problems with the right arrow at the left side of the search area in Schedule-Fixed: Unicode issues when printing form the Table View in Schedule-Fixed: Some problems related to importing of iCal files into Schedule

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Jun 10, 2010, KarmaCRM Review

KarmaCRM Review What Makes KarmaCRM Unique? With its powerful system, designed to support a wide range of users (from individuals to sizable sales teams),

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Jun 10, 2010, Impel CRM, Integrated On-Demand CRM solution

A highly comprehensive yet fast-to-deploy CRM solution, Impel CRM goes far beyond any other Software-s-a-Service (SaaS)offering. Bring clarity to your

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Jun 8, 2010, CRM Comparison - SalesForce vs ACT vs SalesNexus

Sometimes it helps to compare CRM's side by side to see which one best suits your small business.

See this comparison chart, albeit a bit biased, of ACT! vs SalesForce vs SalesNexus, to see how these popular small business CRM's compare.

Would like to hear your comments!

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Jun 3, 2010, Small Business CRM Resource Centre - Your Free Guide To CRM Help

Your Small Business CRM and Contact Management Software Resource Centre - Get Free Help & Reviews On Affordable CRM, Sales Automation & Sales Tracking Solutions for Small Businesses

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Jun 3, 2010, About SmallBizCRM

SmallBizCRM - The People Behind The Scenes

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May 19, 2010, SalesForce Sued By Microsoft

Microsoft, no stranger to these types of lawsuits, is suing Salesforce, one of the largest competitors of Microsoft Dynamics CRM, as it allegedly “has profited through infringement of the Microsoft patents-in-suit,” according to the complaint.

The case is Microsoft Corp. v. Salesforce.com Inc., 10cv825, U.S. District Court of Washington (Seattle) and accuses SalesForce of infringing on 9 of their patents.

Maybe this is (yet) another PR ploy by the software giant to draw attention to their own CRM?

Click for more info


May 18, 2010, Voicer SUITE CRM Review

We are currently using Voicersuite, a hosted CRM, in our corporate environment. It has revenue, expense, invoicing modules (by default) for billing purposes.

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May 14, 2010, SimpleSalesTracking CRM Review. Great small business CRM solution

SimpleSalesTracking Is A Recommended Small Business CRM Solution

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May 8, 2010, Voicer SUITE - Canadian CRM

As I also mentioned in my blog, I found Voicersuite, a -web-based CRM solution- extremely user-friendly. Through interfaces, and the modules come standard,

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Apr 28, 2010, KarmaCRM for small businesses

KarmaCRM - Small Business CRM KarmaCRM is a web based CRM system that will help you manage all your sales leads and contacts on the internet. It has an

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Apr 23, 2010, CompanySphere, a Simple CRM

CompanySphere is a simple web based CRM who helps you with your daily work. Keep track of your business and never lose anything. Signup free in 5 seconds

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Apr 23, 2010, Simple Sales Tracking Review

Simple Sales Tracking is a web-based sales tool for the tracking, analysis and forecasting of individual and team sales collaboratively. Built with simplicity

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Apr 20, 2010, Register Your Company On Our CRM Directory of Value-Added Resellers, Consultants

Service For CRM Value-Added Resellers and CRM Dealers - Make Sure Your Company Is Listed On Our CRM directory.

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Apr 17, 2010, OoCRM By Axelor

OoCRM covers the entire lifecycle of Customer Relationship Management (CRM English). With OoCRM manage your sales process in 3 stages: 1. Automating Your

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Apr 17, 2010, ThreeClix Offers Mobile Sales Lead Management For iPhone

Now you can manage your sales leads on your iPhone with the new ThreeClix mobile application. When a new sales lead arrives, the application will notify

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Apr 17, 2010, ThreeClix Offers Sales Lead Management For iPhone

Now you can manage your sales leads on your iPhone with the new ThreeClix mobile application.

When a new sales lead arrives, the application will notify users by playing a sound, vibrating the phone and enabling a new popup screen, as well as displaying the non-contacted leads on the springboard icon.

As the lead status changes in the app, the ThreeClix sales lead management system is also updated. The sales lead information, prospect contact details, the product the prospect is interested in and comments is then included in the notification message. Neat!

Click for more info


Apr 14, 2010, Microsoft Dynamics CRM, a comprehensive and extendable solution

Perth-based business solutions provider Silverline Consult uses Microsoft Dynamics CRM to refine its sales processes and provide improved bug tracking

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Apr 13, 2010, MX-Contact - Highly Recommended Small Business CRM Solutions for MS Outlook

Permalink -- click for full blog post "MX-Contact - Highly Recommended Small Business CRM Solutions for MS Outlook"


Apr 13, 2010, IntelliContact Pro - My Recommendation for an effective & inexpensive Email Marketing Solution for your small business

Permalink -- click for full blog post "IntelliContact Pro - My Recommendation for an effective & inexpensive Email Marketing Solution for your small business"


Apr 13, 2010, CRM 101 page has moved..

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Apr 13, 2010, Article by Shamus Brown - Sales Prospecting for Appointments by Email

Permalink -- click for full blog post "Article by Shamus Brown - Sales Prospecting for Appointments by Email"


Apr 13, 2010, SalesBoom - For Affordable OnDemand or Hosted CRM Solution That Packs Power, Try The SalesBoom CRM Solution

Permalink -- click for full blog post "SalesBoom - For Affordable OnDemand or Hosted CRM Solution That Packs Power, Try The SalesBoom CRM Solution"


Apr 13, 2010, SmallBizCRM Best Small Business CRM Software Solutions for Windows - Recommended Product - Up Close & Personal (UCAP)

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Apr 13, 2010, Start CRM Initiative Here & Avoid Double Dipping

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Apr 7, 2010, CRM Reviews: AppShore CRM for Small Business

Appshore Small Business CRM Review. April, 2010. Managing customers, conducting marketing campaigns and achieving timely follow-up on sales leads

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Mar 29, 2010, Need Sales Agent for A Free CRM

www.afreecrm.com - We develop online A Free CRM with Adobe Flex technology. If you can help us to find customer, you will share permanent cut. Key words

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Mar 29, 2010, KarmaCRM - Free CRM

KarmaCRM is a web based CRM system that will help you manage all your sales leads and contacts online. KarmaCRM has an easy to use interface with a powerful

Permalink -- click for full blog post "KarmaCRM - Free CRM"


Mar 29, 2010, Is KeepM Contact Manager Dead?

Is KeepM Dead? Their website doesn't connect. Hi, Yes, it might appear that KeepM is no longer. Their website is also down when I try to access it. I

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Mar 18, 2010, 30 Valuable Social Media Tips For Small Businesses

Leveraging Social Media websites can be either a powerful, inexpensive way to market your business, or an extreme waste of your time. You need to know what you are doing, have some sort of a plan. It is easy to fritter away your time on Twitter, Facebook etc..

The Less Is More adage applies here, too. After determining where your efforts are producing results (in terms of traffic etc.) concentrate your interactions there, rather than shotgunning and aimlessly diluting your time over every conceivable blog, site, forum etc.

If you are a CRM vendor for example (with your target audience being small business), you would want to follow and participate in any conversations around your products/company right here on SmallBizCRM.com. (Yes, I do consider us a vertical social media site).In fact, it would make sense to initiate these conversations and encourage loyal clients to engage as well. At the very least, don't be conspicuous in your absence. Without singling out any CRM vendors, there are one or two where negative feedback about their products is becoming a monster for them.

Read these tips from ProBlogger..

Click for more info


Mar 18, 2010, Hosted Web based CRM Reviews - PlaybookIQ CRM

Hosted CRM Reviews - PlaybookIQ CRM Offers Excellent Value-For-Money Small Business CRM Solution

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Mar 17, 2010, Lucky or Good? The Best At-Home Agent Practices Free Webinar - March 23 -

Lucky or Good? The Best At-Home Agent Practices Considering an at-home workforce? Learn the best at-home agent practices from Michele Rowan, former VP

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Mar 17, 2010, FREE Jigsaw Webinars: Cold Calling: It’s Time to Change Your Game!

FREE Jigsaw Webinars: Cold Calling: It’s Time to Change Your Game! Presented by Miles Austin, Founder, Fill The Funnel March 24th, 2010 10AM PST (1PM

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Mar 17, 2010, SugarCon '10 - SugarCRM's 4th annual user and customer conference. San Francisco, April 12-14, 2010.

April 12-14, 2010. San Francisco. SugarCon '10, SugarCRM's 4th annual user and customer conference, brings together SugarCRM users, developers, partners

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Mar 16, 2010, Leveraging Social Media As A Support Channel

Leveraging Social Media as a Support Channel Sponsored By: Citrix Online March 18, 2010 at 02:00pm Social media are fast-tracking to becoming important

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Mar 8, 2010, AddressTwo Small Business CRM

Our CRM tool AddressTwo was built specifically for micro-enterprise (0 to 10 employees) and is designed for simplicity and ease-of-use. Even the pricing

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Mar 8, 2010, Catalystic CRM will help your business

As a small business you may be fretting about spending money on expensive CRM software. You should not think about how much money it will cost for a hosted

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Mar 5, 2010, Avidian Prophet CRM Review

Avidian Prophet CRM has dual personalities. From the user perspective it is easy to use and Avidian provides excellent support. From a technical perspective

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Mar 5, 2010, Poor Customer Service On Youtube

If you provide poor customer service, you might well find your company starring on Youtube. Now how to frantically do some damage control, if not somehow expend unnecessary energy trying to turn the self-inflicted PR nightmare into an opportunity..

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Mar 2, 2010, PlaybookIQ Small Business CRM

PlaybookIQ is a CRM for sales teams who want to easily manage their contacts and implement their sales process. Utilizing a unique track system, contacts

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Mar 2, 2010, SBMSuite: Free CRM for 3 Users

SBMSuite offers a web based FREE CRM that has all the functionality of the full version. You can have up to 3 users. SBM Suite allows you to track and

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Feb 24, 2010, Real Estate CRM - Are Real Estate Agents Doing Everything They Can?

Real Estate Agents I've been to real estate school. I have been marketing real estate companies for years. I've been self employed for 8 of my 11 years

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Feb 19, 2010, CRM Reviews | Review Of ActionStep CRM.

CRM Reviews - ActionStep CRM Under Review by Susan M.

Permalink -- click for full blog post "CRM Reviews | Review Of ActionStep CRM."

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