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Small Business CRM Blog

Read our SmallBizCRM Blog for latest additions & changes to SmallBizCRM website, as well as trends and happenings in CRM for small businesses.

If you want to be heard on our CRM Blog, please contact us, or better yet, create your own page straight away!

Feel free to pass on your comments on blog entries or other CRM related topics here


 


Mar 8, 2010, AddressTwo Small Business CRM

Our CRM tool AddressTwo was built specifically for micro-enterprise (0 to 10 employees) and is designed for simplicity and ease-of-use. Even the pricing

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Mar 8, 2010, Catalystic CRM will help your business

As a small business you may be fretting about spending money on expensive CRM software. You should not think about how much money it will cost for a hosted

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Mar 5, 2010, Avidian Prophet CRM Review

Avidian Prophet CRM has dual personalities. From the user perspective it is easy to use and Avidian provides excellent support. From a technical perspective

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Mar 5, 2010, Poor Customer Service On Youtube

If you provide poor customer service, you might well find your company starring on Youtube. Now how to frantically do some damage control, if not somehow expend unnecessary energy trying to turn the self-inflicted PR nightmare into an opportunity..

Click for more info


Mar 3, 2010, 10 Top CRM Software Solutions | Most Popular Small Business CRM Solutions

10 Top CRM Software Solutions For Your Small Business

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Mar 2, 2010, PlaybookIQ Small Business CRM

PlaybookIQ is a CRM for sales teams who want to easily manage their contacts and implement their sales process. Utilizing a unique track system, contacts

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Mar 2, 2010, SBMSuite: Free CRM for 3 Users

SBMSuite offers a web based FREE CRM that has all the functionality of the full version. You can have up to 3 users. SBM Suite allows you to track and

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Feb 24, 2010, Real Estate CRM - Are Real Estate Agents Doing Everything They Can?

Real Estate Agents I've been to real estate school. I have been marketing real estate companies for years. I've been self employed for 8 of my 11 years

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Feb 19, 2010, CRM Reviews | Review Of ActionStep CRM.

CRM Reviews - ActionStep CRM Under Review by Susan M.

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Feb 19, 2010, Online CRM Users Get More Flexibility with Increased Storage

Surado CRM sets new Industry Standards for Online CRM Storage Space Riverside, CA, February 16, 2010 - Surado Solutions, the developer of sensible on-premise

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Feb 15, 2010, Review Of ZohoCRM

CRM Reviews - We Review ZohoCRM, One Of The Most Popular Web Based CRM Solutions

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Feb 6, 2010, realistiQ - CRM for Real Estate Professionals

realistiQ is much more than a CRM. While it offers all of the functionality a CRM offers, it also offers IDX listing management, drip marketing and many

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Jan 28, 2010, HP/EDS USD Lose 320 Million Court Battle Over Failed CRM System

EDS, now known as HP (Hewlett-Packard) Enterprise Services, have finally lost a long-running court battle brought against them in 2004 by British Sky Broadcasting (BSB) for a failed CRM system.

The judge found that EDS "had lied to Sky in order to secure a contract". The legal action alleged "deceit, negligent misrepresentation and breach of contract" and seeked £709m in recompense.

The final costs still need to be determined, but BSB anticipate that HP/EDS will have to pay out at least $320 million (UKP 200 million). OUCH!

Click for more info


Jan 23, 2010, MiContacts - FREE SAAS CRM Review

Overview of MiContacts Free Saas CRM As a sales professional, you will appreciate the importance of managing sales activity in a systematic and

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Jan 22, 2010, CRM | Advertise your CRM Related Product | SmallBizCRM - Your Best Value-For-Money CRM Advertising Option!

Advertise your CRM Related Product On SmallbizCRM

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Jan 10, 2010, Houdini ESQ - Free CRM For Law Firms

Just downloaded a free CRM called HoudiniESQ. You can install it on a laptop or install it on a dedicated server. It provides secure web access

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Dec 28, 2009, Performance Desk: Web CRM for Entrepreneurs and Small Business

Performance Desk from Resilient Labs is a cloud application for small business. This web CRM application gives entrepreneurs, start-ups and small

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Dec 21, 2009, Lead Zeppelin Simple Web CRM

Lead Zeppelin is an easy to use web CRM that allows you to manage your contacts (customers) and leads separately. Leads can be assigned to other

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Dec 17, 2009, Commence CRM for Apple Mac

CRM for Apple Mac Commence CRM Ondemand solution is 100% web based and runs well on the Apple Mac platform. You can get more details at our website

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Dec 16, 2009, EquityTouch - Web-Based CRM overview

Overview of Equity Touch - web based CRM Our hosted EquityTouch web CRM has a clear, clean and simple interface so you get the information you need,

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Dec 10, 2009, Sugar CRM Articles, Tutorials and Modules available at minimal cost!

CRMStage offers subscriptions that fit the needs of individuals as well as teams of SugarCRM consultants and system integrators. All subscription

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Dec 10, 2009, Our CRM review of SalesNexus Receives Kudos

Noticed a surprise come up in my Google Alerts today - CRM vendor SalesNexus likes the review we did of their CRM product so much it prompted a press release.

Well, we like their product, too. Keep up the good work (and service), Craig.

Read the PR here:http://www.i-newswire.com/salesnexus-announces-the-publication/14056 or read the CRM review itself here:

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Dec 8, 2009, Advancenet Appointed Really Simple Systems CRM Distributor for Africa

Advancenet, one of South Africa's longest standing IT companies, has been appointed Africa distributor of UK based Really Simple Systems, a leading hosted or web CRM software solution in the UK.

AdvanceNet MD, Phil Hemsley, said, "The combination of ease of use, reliability and speed over limited Internet connections make Really Simple Systems Hosted CRM the ideal product for African companies looking for a Software as a Service solution."

Advancenet will add RSS to their portfolio of CRM solutions that include Microsoft Dynamics and Pivotal.

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Dec 8, 2009, MS Dynamics CRM Online Takes On Oracle CRM OnDemand & SalesForce

If you are an Oracle CRM OnDemand or SalesForce CRM user, Microsoft wants you. In an effort to woo over any disgruntled users, MS is offering a 6 month free xgrade option. So, if you want to go through the hassle of converting all your data and learning a new CRM, this might be attractive to you.

On the other hand, if you are really a dissatisfied user of ANY of the above, why not consider something like InfusionSoft or SalesNexus Pro?

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Dec 7, 2009, CRM Review - Overview Of Infusion CRM

Hi, I'd like to submit this this initial preview of Infusionsoft CRM. It is really more of an overview of this great CRM than a review, but I will

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Dec 4, 2009, CRM Solutions | Does Your Small Business Even Need A CRM Software Solution?

Maybe Your Small Business Doesn't Need A CRM Software Solution

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Dec 4, 2009, CRM Reviews | SalesNexus Review

SmallBizCRM Review Of SalesNexus, Top Web Contact Manager

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Dec 2, 2009, My CRM Story

I was really having trouble deciding on a CRM solution. I am running a one person consulting practice out of my home. I use Outlook as my e-mail

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Dec 1, 2009, CRM Software Reviews & Comments

CRM Software Reviews | Deciding On A CRM? Read These CRM Reviews To Help You Decide

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Nov 27, 2009, Prophet - Best CRM for Outlook

The Easy CRM Software for Outlook. Prophet simplifies contact management software, contact manager, small business Sales Software. Prophet is the

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Nov 27, 2009, Dynamic CRM 4.0 Review - 5 things to love and hate

MS Dynamics CRM 4.0 Review Dynamics CRM is not exactly a small business CRM (my own company has 100 users) but here are the 5 things I love and hate

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Nov 26, 2009, Salesboom CRM Software Review Gets a 4/5, BUT Their Service Gets A BAD RAP (READ OUR WARNING!)

CRM Reviews - Salesboom CRM Software Review - Great CRM Tool for Small Businesses

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Nov 25, 2009, Timetonote - Free, Simple, Fast and Elegant CRM

Timetonote is a web based collaboration tool that helps you and your team keep track of all interactions with customers, suppliers, leads, or anyone

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Nov 24, 2009, CRM Reviews | Read Or Add Your CRM Reviews or Comments

Add Yours, Or Read Others Users CRM Reviews Or Comments

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Nov 24, 2009, CRM Reviews | Relenta Review

Relenta Review | Read Our Review Of Relenta CRM & See Why We Consider It Worthy Of Our Top 10 CRM List

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Oct 29, 2009, Javelin CRM

Javelin CRM is an easy to use web-hosted CRM solution designed for small businesses. It's low cost at $12/user/month with a 30-day trial, and it's a

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Sep 27, 2009, KiBS CRM & Business Suite

Kyliptix Business Solutions - KiBS - Simple, Simple Productivity & CRM Solutions for Small-to-Medium Businesses Everywhere. Everything you need to

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Sep 21, 2009, EasyDirector - Contact & Customer Relationship Management Review

EasyDirector? software provides a simplistic view to complex management of Contact Relationship Management. Your Contacts could be customers, business

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Sep 17, 2009, Google Adwords Costing You?

If you advertise with Google Adwords, you need to know about this. As you might have noticed, the competition for Adwords keyword auctions is getting fierce.

If you want to beat the competition AND lower your adspend, then the new 2010 edition of Perry Marshall's best seller, Definitive Guide To Google Adwords is a "must read".

And it comes with a 100% money back gusrantee anyway, so nothing to lose, but much to gain.

Read more here:

Click for more info


Aug 27, 2009, CRM Solutions from Cuesent

CRM - Customer Relationship Management to strengthen small, medium and large sized business. CRM from Cuesent? accelerate the growth of clients by

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Aug 26, 2009, Legal CRM - InterAction - CRM For Law Firms

For the person looking for a good CRM for a legal firm, check out InterAction. it was actually written with law firms in mind but is tailorable for

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Aug 24, 2009, Specific Vertical Market CRM solutions.

Looking for a CRM solution for your specific industry? Find your vertical market CRM solution here.

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Aug 23, 2009, Insurance Agency Sales Tracking Sofware | Sales and lead tracking CRM tools

Do you do Insurance sales? Here are top insurance agency sales tracking software tools for you

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Aug 22, 2009, Best SMB CRM Software Solutions | Top CRM Solutions for Small-Medium Businesses

The Pick Of The Bunch - Best SMB CRM Software Solutions for your business

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Aug 20, 2009, TeamWox Review

The TeamWox collaboration software is designed for the optimization of management and production processes in a company. Using it, you can organize

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Aug 5, 2009, Social CRM | Bantam Live CRM Launches

Described as part Twitter, part Facebook and part CRM, Bantam Live CRM is one of the new breed of social CRM tools (aka CRM 2.0), along with Jive, Socialcast and Cubetree, making their debuts.

Bantam CRM is designed for online, web based business teams and collaborative sales environments. You can start an online workspace with Bantam CRM to communicate, share information, and manage relationships both inside and outside your company with its real-time activity stream.

Some of the features of Bantam Live CRM are:

Real-Time Dashboard: See team activity and contact updates in stream Microblogging: status updates to team and social networks Team Commenting: Reply to updates and business activity Messaging: Send and receive inter-office messages Notifications & Email Alerts: Ensure colleagues know what's happening Contact Management: Manage contacts and social profiles in one place Social Network CRM: Search, monitor, engage customers and partners Task Management: Assign activity and share to-do lists Deal Tracking: Manage business opportunities Project Tracking: Set up special plans to get work done Calendaring & Invites: Share and coordinate events File Uploads: Store and share files in one place SSL Security & Backup: Your data is secure and backed-up

You can sign up for the public Beta version of Bantam CRM for free here:

Click for more info


Aug 5, 2009, LeopardCRM | Web CRM solution - LeopardCRM, Announce New Version 4

Leopard CRM Version 4 introduces some exciting new features to Leopard CRM including: - Case Management, easily track customer service, technical support and similar incidents - Email Integration, increase customer service levels and reduce double entry - A new look and feel, making this the easiest to use version of Leopard CRM we've ever done - A new Project Management system, including a new user interface and task methodology.

And that's just the new stuff this small business hosted CRM offers.

Head over to the Leapard CRM website at www.leopardcrm.com and try out their demo..

Read below for other great web based or online small business CRM solutions

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Aug 4, 2009, Small Business CRM Blog

The Small Business CRM Blog keeps you up-to-date with all additions and changes to the Small Biz CRM website, and other CRM trends, too

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Aug 4, 2009, Your CRM Journey Of Discovery Story WANTED!

Please tell us - well, our website visitors - about your experiences researching, purchasing or implementing a CRM for your business.

Let others learn from your own experiences with CRM products and or companies and maybe, if you choose, get your own company into the limelight.

You can do a full-on review or just give your perspective of an aspect you'd like to share that could be of value to someone.

These could simply be a tip you discovered on your CRM journey as to how to shop for a CRM, negotiate a good deal, or the strategy you put in place to ensure the CRM was a good fit, or how you got your staff to buy in to your CRM project..

Click the link below to do your random act of kindness :)

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