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Small Business CRM Blog

Read our Small Biz CRM Blog for latest additions & changes to SmallBizCRM website, as well as trends and happenings in CRM for small businesses

Feel free to pass on your comments on blog entries or other CRM related topics here


 


Jul 2, 2009, iPhone CRM | SalesForce Adds CRM Interface for iPhone With Apple's New SDK.

Apple has officially unveiled its anticipated iPhone / iPod Touch SDK (software development kit) that will allow third parties to create applications that take full advantage of those devices’ capabilities without all the hacking.

Quick off the mark are Salesforce.com and AOL, working on productivity applications for the devices. Salesforce will be offering an iPhone-specific interface for its customer relationship manager CRM and sales tracking software for the mobile professionals, and AOL will offer a version of its ubiquitous AIM instant messaging application.

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Jul 2, 2009, SugarCRM | New Beta Version 5.5 Released By Sugar CRM

SugarCRM, a leading provider of open source CRM software, has released a new version for beta testing.

Some of the key features of Sugar CRM 5.5 are:

* New Dynamic Teams provides increased control of record visibility by allowing users to assign records to multiple teams without compromising information security. This feature is available in Sugar Professional and Enterprise. * New Password Management allows system administrators to implement strong passwords, password expiration and login lockout mechanisms to greatly increase application security and reduce vulnerability to external threats. This feature is available in Sugar Community Edition, Sugar Express, Professional and Enterprise. * New Mobile View Editor allows system administrators to deeply customize the modules and data Sugar users can access while viewing Sugar on their smartphones. Customization is done using the familiar Studio layout tools. This feature is available in Sugar CRM Professional and Enterprise. * Enhanced Web Services API’s offers improved performance of Sugar plug-ins, extensions and 3rd party integrations. Users will experience faster data access, and Sugar developers will be able to work with more extensible API’s that are upgrade-safe. This feature is available in Sugar Community Edition, Sugar Express, Professional and Enterprise. * New Themes Framework greatly simplifies the process of developing new themes for Sugar. This feature is available in Sugar Community Edition, Sugar Express, Professional and Enterprise.

You can download the SugarCRM 5.5 Trial version here:http://www.sugarcrm.com/crm/Sugar5.5_CP2

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Jun 22, 2009, MyWarBoard - Sales Tracking Software

Mywarboard.com is a sales tracking tool targeted at small businesses or small sales teams. The sales software is currently in beta and we are looking

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Jun 17, 2009, InfusionSoft CRM | InfusionSoft Releases New CRM Editions

InfusionSoft has (at long last!), released a new line of tiered web based CRM editions to compliment their existing Small Business CRM range. Their new CRM Editions - Basic, Deluxe and Pro make InfusionSoft CRM more affordable to smaller businesses and entrepreneurs, by offering differing price points to match the optional range of features.

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Jun 6, 2009, SalesBabu CRM - On Demand from Salesbabu Business Solutions

Salesbabu CRM is a Web Based Customer Relationship Management Software designed and developed by M/s. Salesbabu Business Solutions Pvt. Ltd., India

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Jun 4, 2009, Adapt Data Solutions: Web CRM & Online Issue Tracker

Adapt Data Solutions is proud to offer the latest version of EnterpriseWizard - a full featured yet cost effective web based CRM and issue tracking

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May 22, 2009, Pick of the Best Free Single User CRM solutions

Best Free Single User CRM Solutions for a Low, or No Budget Diet

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May 21, 2009, Best Open Source CRM Software For Small Businesses

Best Open Source CRM Software Solutions for Your Small Business.

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May 21, 2009, Best Web based CRM Solutions For Small Businesses

Jump Start Your Quest For The Best Web Based CRM Software For Your Small Business

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May 20, 2009, 10 Top CRM Software Solutions | Most Popular Small Business CRM Solutions

10 Top CRM Software Solutions For Your Small Business

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May 20, 2009, Hosted CRM | Introducing Chili Sales CRM

Chili Sales CRM positions itself as a web based or online CRM that provides small to medium sized businesses (1-100 employees) with a solution that has all the features a sales team would need, while still maintaining ease-of-use. The classic CRM problem is that a manager decides on a CRM solution, but then the sales team can’t be bothered with updating the data and using the program. There’s no point having a CRM if the data isn’t complete and up-to-date.

Chilli Sales CRM resolves this by streamlining the work flow (no separate entries for contact, opportunity, lead, etc.) and keeping the focus on the potential customer. This results in the sales team paying more attention to building relationships with prospects and customers, which is a more effective approach than treating the customer as just another transaction or number.

Read about other web based or hosted CRM solutions here:http://www.smallbizcrm.com/small-business-crm-software-web-based.html

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May 14, 2009, Looking for Hosted CRM: Check www.ensembler.com ...FREE! for 30 days

Hello everyone, Alliance Infotech is an ISO 9001:2000 certified company with more than a decade of experience in computer telephony. We have launched

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May 13, 2009, eazybusiness launches the ultimate mashup of open source cloud apps for small business

If you’re tiring of the vanilla look and feel of Google and Zoho applications you should take a look at the new eazybusiness offering. eazybusiness

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Apr 23, 2009, Daylite Touch - iPhone CRM

http://www.marketcircle.com/daylitetouch/index.html Daylite Touch is a CRM and business productivity manager for the iPhone and iPod Touch, designed

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Apr 19, 2009, RightNow - Surado CRM - Sage CRM

Hey all... There are some great CRM options out there. In selecting a solution, a small business must take into account many options including

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Apr 19, 2009, Daylite Touch for iPhone puts a CRM in your pocket

Marketcircle Inc. puts a CRM suite in your pocket with Daylite Touch – a powerful business productivity suite on the iPhone. Now available at Apple's

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Apr 6, 2009, ZOHO CRM Wins!

I have tried each of the Free CRM's out there as well as the pay for salesforce.com and I can say without a doubt that ZOHO CRM is the easiest and

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Mar 23, 2009, Sales Tracking software for insurance agencies

Sales Tracking from Smadi Softwares is a cutting edge software solution that will give the complete control of your insurance agency. you'll be able

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Mar 23, 2009, Elements SBM - CRM for Apple Mac

I've used Daylite for years and love it. However I just visited a web site for a new Mac CRM called Elements SBM. The product seems very user friendly

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Mar 10, 2009, Legal CRM -What is the Best CRM software for a Law Firm?

Hi All, I need some help choosing a good Legal CRM software for a Law Firm. I need to be able to attach Wordperfect documents to contact(s) as well

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Feb 10, 2009, Submit your Content

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Feb 5, 2009, Salesboom CRM Customer

I have been with Salesboom CRM for 1 and a half years now and I find the service to be extremely fast. Only a month ago I received a message inside of

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Jan 22, 2009, I've looked at over 45 CRM programs- Oprius is the best

I've spent the last 2 weeks looking at CRM programs. Oprius is the best in terms of Ease of use Cost Functionality There are a lot of programs out

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Jan 14, 2009, Elements CRM for Apple Mac by Ntractive

You need to check out Elements SBM - an Amazing new CRM for Mac - Brand New Company - Ntractive. The Website is Ntractive.com

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Jan 7, 2009, Salespush Free CRM

Try the free CRM solution Salespush. It offers a free / low cost CRM application with an excellent and easy to use interface. The Sales Push CRM

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Dec 31, 2008, A great Act to follow: SalesNexus CRM

I agree that SalesNexus CRM is everything that Act! should have become. As an online contact management system Sales Nexus will even give SalesForce

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Dec 30, 2008, Stazzle.com is a great free online CRM

I've been using the Stazzle free CRM for about a year now and I love the website. Of course it has most of the same functionality as other CRM's like

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Dec 16, 2008, I hear Ivinex crm is way better for the price

www.ivinex.co

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Dec 16, 2008, LogicBright CRM Review

I have been shopping around for a new CRM for a few months now and stumbled upon Logicbright CRM(http://www.logicbright.com). I haven't been able to

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Dec 5, 2008, Free CRM Online

MyCCMpro.com - http://www.myccmpro.com - is a free online contact and client management (CRM) program that was designed by the most advanced and

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Dec 3, 2008, Entellium going down

I don't think they're completely out of business, but there was a major news story a couple of months ago about the head management being taken to

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Nov 26, 2008, combit Relationship Manager 2007 overview

The large/enhanced version of address manager is based on MS SQL Server or PostgreSQL. The Combit CRM solution focuses on Customer Relationship

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Nov 23, 2008, Software On Sailboats Overview - Desktop Contact Manager

Desktop Contact Manager by Software On Sailboats Sales teams and sales professionals who are pursuing new customers can arm themselves with dazzling,

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Nov 17, 2008, Custom Designed CRM Solution To Fit Your Needs

CRM solutions are only as good as its implementation, and for SMB and Single Users its about how you work. iKeeperOnline CRM Solution lets you

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Nov 5, 2008, iContact | Best Online Email & Contact Manager Review

iContact | Best Web Based Email Marketing & Contact Management Software iContact Software Review Name of Software:   iContact Reviewer:  

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Nov 3, 2008, Oprius CRM Review

Thanks for a great website. You really deliver a solid review of what is out there and you helped me choose Oprius.com Non are perfect of course but

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Nov 3, 2008, Oprius Online CRM Review - Recommended Web based Solution For Small Businesses

Oprius Online CRM Software Review | Online Contact Management has never been this easy!

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Oct 29, 2008, Desktop/ Web Based Mac CRM - Elements SBM 1.0

Elements SBM - Desktop & Web based CRM for Mac Elements SBM is a CRM hybrid web application for small to medium-sized enterprises using Mac OS X.

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Oct 29, 2008, CRM | Advertise your CRM Related Product | SmallBizCRM - Your Best Value-For-Money CRM Advertising Option!

Advertise your CRM Related Product On SmallbizCRM

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Oct 24, 2008, DocHaven & CRMHaven Review

DocHaven Review Apple, IBM and Microsoft have provided us with a great ability to share our files with services such as Personal File Sharing,

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Oct 22, 2008, SalesPush CRM overview

SalesPush is a completely new way to achieve cost-effective sales process driven CRM. SalesPush will help your business manage its sales processes.

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Oct 21, 2008, InfusionSoft Press Release

InfusionSoft Press Release Infusionsoft Upgrades Look and Feel of Its Automated Follow-Up Marketing Software to Improve Usability and

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Oct 20, 2008, Wall Street Greed Bug Infects CRM Company Entellium

Wall Street Greed Bug Infects CRM Company

CEO Paul Johnston and CFO Parrish Jones of Entellium, a web based CRM company, were forced to resign after their notifiable disease came to light.

Rumour has it a staff member inadvertently found the reveal-all Second Set Of Books while tidying out the drawers of the former head of sales, exposing the misrepresented numbers the aforementioned used to present to the board and shareholders. Magically turnover figures of less than $4 million translated into over $15 million, convincing Ignite, who had two members on the Intellium board, to invest a further $2 million, on top of the $50 million Entellium had already managed to relieve investors of.

Hmm, wonder who the auditors were?

While "deeply shamed and sorry", Johnston was not sure where all those looted millions were.

Unfortunately the contagion had already been indirectly transmitted to the rest of the Entellium staff, resulting in a 100 layoffs. The fate of those in their Malaysian office remains undecided.

The pair have subsequently been arrested and charged with wire fraud. Jones has been released on bail but Johnston, a UK citizen, remains in custody pending his bail hearing as he is believed to pose a flight risk. They are now staring at a possible 20 years incarceration plus $250k fine.

Spare a thought for all those affected staff members and the families of the arrested, not to mention their customers.

We hope this malaise does not spread through the rest of the CRM community, but the rumour mills are buzzing..


Oct 20, 2008, Contact Hero web based mobile CRM for iPhone & Blackberry

Contact Manager & CRM for iPhone & Blackberry I am the developer of ContactHero. http://www.contacthero.com. Contact Hero is a new web based contact

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Oct 18, 2008, Free Hosted CRM System - Multi-user

Check out this free hosted multi-user CRM : www.freecrm.x10hosting.com It has your basic Contact Management but also has the functionality expected

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Oct 15, 2008, Catylist CRM | Real Estate CRM Solution Extends Services

Catylist CRM | Top Real Estate CRM Company Extends Catylist Services CHICAGO, Oct 15, 2008. Chicago-based Catylist Inc., makers of the powerful

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Oct 15, 2008, Batchblue small CRM

BatchBlue CRM I've been looking at a bunch of small crm's Batchblue Batchbook is the best I've seen, and is superior to all those listed here.

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Oct 12, 2008, K-Serve CRM

Introducing K-Serve CRM K-Serve CRM consists of two products - K-Serve Sales Force Automation and K-Serve Integrated Support Center. The Sales Force

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Oct 6, 2008, InterpriseSuite Releases Upgrade - InterpriseSuite SP 5.1

InterpriseSuite SP 5.1 Why should you run with EnterpriseSuite 5.1 Service Pack? Here are the new features: InterpriseSuite 5.1 Customer Module

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Sep 29, 2008, How To Make Your CRM Produce Immediate Results

Discover how to make your CRM produce immediate result at this free live webinar, taking place on Tuesday, Sept. 30, 2008 at 1 PM EDT / 10 AM PDT.

Hey, you might even win a Garmin GPS, to be given away by random drawing.

Click for more info

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