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Small Business CRM Blog

Read our SmallBizCRM Blog for latest additions & changes to SmallBizCRM website, as well as trends and happenings in CRM for small businesses.

If you want to be heard on our CRM Blog, please contact us, or better yet, create your own page straight away!

Feel free to pass on your comments on blog entries or other CRM related topics here


 


Feb 6, 2010, realistiQ - CRM for Real Estate Professionals

realistiQ is much more than a CRM. While it offers all of the functionality a CRM offers, it also offers IDX listing management, drip marketing and many

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Jan 28, 2010, HP/EDS USD Lose 320 Million Court Battle Over Failed CRM System

EDS, now known as HP (Hewlett-Packard) Enterprise Services, have finally lost a long-running court battle brought against them in 2004 by British Sky Broadcasting (BSB) for a failed CRM system.

The judge found that EDS "had lied to Sky in order to secure a contract". The legal action alleged "deceit, negligent misrepresentation and breach of contract" and seeked £709m in recompense.

The final costs still need to be determined, but BSB anticipate that HP/EDS will have to pay out at least $320 million (UKP 200 million). OUCH!

Click for more info


Jan 23, 2010, MiContacts - FREE SAAS CRM Review

Overview of MiContacts Free Saas CRM As a sales professional, you will appreciate the importance of managing sales activity in a systematic and

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Jan 22, 2010, CRM | Advertise your CRM Related Product | SmallBizCRM - Your Best Value-For-Money CRM Advertising Option!

Advertise your CRM Related Product On SmallbizCRM

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Jan 10, 2010, Houdini ESQ - Free CRM For Law Firms

Just downloaded a free CRM called HoudiniESQ. You can install it on a laptop or install it on a dedicated server. It provides secure web access

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Dec 28, 2009, Performance Desk: Web CRM for Entrepreneurs and Small Business

Performance Desk from Resilient Labs is a cloud application for small business. This web CRM application gives entrepreneurs, start-ups and small

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Dec 21, 2009, Lead Zeppelin Simple Web CRM

Lead Zeppelin is an easy to use web CRM that allows you to manage your contacts (customers) and leads separately. Leads can be assigned to other

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Dec 17, 2009, Commence CRM for Apple Mac

CRM for Apple Mac Commence CRM Ondemand solution is 100% web based and runs well on the Apple Mac platform. You can get more details at our website

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Dec 16, 2009, EquityTouch - Web-Based CRM overview

Overview of Equity Touch - web based CRM Our hosted EquityTouch web CRM has a clear, clean and simple interface so you get the information you need,

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Dec 11, 2009, 10 Top CRM Software Solutions | Most Popular Small Business CRM Solutions

10 Top CRM Software Solutions For Your Small Business

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Dec 10, 2009, Sugar CRM Articles, Tutorials and Modules available at minimal cost!

CRMStage offers subscriptions that fit the needs of individuals as well as teams of SugarCRM consultants and system integrators. All subscription

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Dec 10, 2009, Our CRM review of SalesNexus Receives Kudos

Noticed a surprise come up in my Google Alerts today - CRM vendor SalesNexus likes the review we did of their CRM product so much it prompted a press release.

Well, we like their product, too. Keep up the good work (and service), Craig.

Read the PR here:http://www.i-newswire.com/salesnexus-announces-the-publication/14056 or read the CRM review itself here:

Permalink -- click for full blog post "Our CRM review of SalesNexus Receives Kudos"


Dec 8, 2009, MS Dynamics CRM Online Takes On Oracle CRM OnDemand & SalesForce

If you are an Oracle CRM OnDemand or SalesForce CRM user, Microsoft wants you. In an effort to woo over any disgruntled users, MS is offering a 6 month free xgrade option. So, if you want to go through the hassle of converting all your data and learning a new CRM, this might be attractive to you.

On the other hand, if you are really a dissatisfied user of ANY of the above, why not consider something like InfusionSoft or SalesNexus Pro?

Permalink -- click for full blog post "MS Dynamics CRM Online Takes On Oracle CRM OnDemand & SalesForce"


Dec 8, 2009, Advancenet Appointed Really Simple Systems CRM Distributor for Africa

Advancenet, one of South Africa's longest standing IT companies, has been appointed Africa distributor of UK based Really Simple Systems, a leading hosted or web CRM software solution in the UK.

AdvanceNet MD, Phil Hemsley, said, "The combination of ease of use, reliability and speed over limited Internet connections make Really Simple Systems Hosted CRM the ideal product for African companies looking for a Software as a Service solution."

Advancenet will add RSS to their portfolio of CRM solutions that include Microsoft Dynamics and Pivotal.

Permalink -- click for full blog post "Advancenet Appointed Really Simple Systems CRM Distributor for Africa"


Dec 7, 2009, CRM Review - Overview Of Infusion CRM

Hi, I'd like to submit this this initial preview of Infusionsoft CRM. It is really more of an overview of this great CRM than a review, but I will

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Dec 4, 2009, CRM Solutions | Does Your Small Business Even Need A CRM Software Solution?

Maybe Your Small Business Doesn't Need A CRM Software Solution

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Dec 4, 2009, CRM Reviews | SalesNexus Review

SmallBizCRM Review Of SalesNexus, Top Web Contact Manager

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Dec 2, 2009, My CRM Story

I was really having trouble deciding on a CRM solution. I am running a one person consulting practice out of my home. I use Outlook as my e-mail

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Dec 1, 2009, CRM Software Reviews & Comments

CRM Software Reviews | Deciding On A CRM? Read These CRM Reviews To Help You Decide

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Nov 27, 2009, Prophet - Best CRM for Outlook

The Easy CRM Software for Outlook. Prophet simplifies contact management software, contact manager, small business Sales Software. Prophet is the

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Nov 27, 2009, Dynamic CRM 4.0 Review - 5 things to love and hate

MS Dynamics CRM 4.0 Review Dynamics CRM is not exactly a small business CRM (my own company has 100 users) but here are the 5 things I love and hate

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Nov 26, 2009, Salesboom CRM Software Review Gets a 4/5

CRM Reviews - Salesboom CRM Software Review - Great CRM Tool for Small Businesses

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Nov 25, 2009, Timetonote - Free, Simple, Fast and Elegant CRM

Timetonote is a web based collaboration tool that helps you and your team keep track of all interactions with customers, suppliers, leads, or anyone

Permalink -- click for full blog post "Timetonote - Free, Simple, Fast and Elegant CRM"


Nov 24, 2009, CRM Reviews | Read Or Add Your CRM Reviews or Comments

Add Yours, Or Read Others Users CRM Reviews Or Comments

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Nov 24, 2009, CRM Reviews | Relenta Review

Relenta Review | Read Our Review Of Relenta CRM & See Why We Consider It Worthy Of Our Top 10 CRM List

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Oct 29, 2009, Javelin CRM

Javelin CRM is an easy to use web-hosted CRM solution designed for small businesses. It's low cost at $12/user/month with a 30-day trial, and it's a

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Sep 27, 2009, KiBS CRM & Business Suite

Kyliptix Business Solutions - KiBS - Simple, Simple Productivity & CRM Solutions for Small-to-Medium Businesses Everywhere. Everything you need to

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Sep 21, 2009, EasyDirector - Contact & Customer Relationship Management Review

EasyDirector? software provides a simplistic view to complex management of Contact Relationship Management. Your Contacts could be customers, business

Permalink -- click for full blog post "EasyDirector - Contact & Customer Relationship Management Review"


Sep 17, 2009, Google Adwords Costing You?

If you advertise with Google Adwords, you need to know about this. As you might have noticed, the competition for Adwords keyword auctions is getting fierce.

If you want to beat the competition AND lower your adspend, then the new 2010 edition of Perry Marshall's best seller, Definitive Guide To Google Adwords is a "must read".

And it comes with a 100% money back gusrantee anyway, so nothing to lose, but much to gain.

Read more here:

Click for more info


Aug 27, 2009, CRM Solutions from Cuesent

CRM - Customer Relationship Management to strengthen small, medium and large sized business. CRM from Cuesent? accelerate the growth of clients by

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Aug 26, 2009, Legal CRM - InterAction - CRM For Law Firms

For the person looking for a good CRM for a legal firm, check out InterAction. it was actually written with law firms in mind but is tailorable for

Permalink -- click for full blog post "Legal CRM - InterAction - CRM For Law Firms"


Aug 24, 2009, Specific Vertical Market CRM solutions.

Looking for a CRM solution for your specific industry? Find your vertical market CRM solution here.

Permalink -- click for full blog post "Specific Vertical Market CRM solutions."


Aug 23, 2009, Insurance Agency Sales Tracking Sofware | Sales and lead tracking CRM tools

Do you do Insurance sales? Here are top insurance agency sales tracking software tools for you

Permalink -- click for full blog post "Insurance Agency Sales Tracking Sofware | Sales and lead tracking CRM tools"


Aug 22, 2009, Best SMB CRM Software Solutions | Top CRM Solutions for Small-Medium Businesses

The Pick Of The Bunch - Best SMB CRM Software Solutions for your business

Permalink -- click for full blog post "Best SMB CRM Software Solutions | Top CRM Solutions for Small-Medium Businesses"


Aug 20, 2009, TeamWox Review

The TeamWox collaboration software is designed for the optimization of management and production processes in a company. Using it, you can organize

Permalink -- click for full blog post "TeamWox Review"


Aug 5, 2009, Social CRM | Bantam Live CRM Launches

Described as part Twitter, part Facebook and part CRM, Bantam Live CRM is one of the new breed of social CRM tools (aka CRM 2.0), along with Jive, Socialcast and Cubetree, making their debuts.

Bantam CRM is designed for online, web based business teams and collaborative sales environments. You can start an online workspace with Bantam CRM to communicate, share information, and manage relationships both inside and outside your company with its real-time activity stream.

Some of the features of Bantam Live CRM are:

Real-Time Dashboard: See team activity and contact updates in stream Microblogging: status updates to team and social networks Team Commenting: Reply to updates and business activity Messaging: Send and receive inter-office messages Notifications & Email Alerts: Ensure colleagues know what's happening Contact Management: Manage contacts and social profiles in one place Social Network CRM: Search, monitor, engage customers and partners Task Management: Assign activity and share to-do lists Deal Tracking: Manage business opportunities Project Tracking: Set up special plans to get work done Calendaring & Invites: Share and coordinate events File Uploads: Store and share files in one place SSL Security & Backup: Your data is secure and backed-up

You can sign up for the public Beta version of Bantam CRM for free here:

Click for more info


Aug 5, 2009, LeopardCRM | Web CRM solution - LeopardCRM, Announce New Version 4

Leopard CRM Version 4 introduces some exciting new features to Leopard CRM including: - Case Management, easily track customer service, technical support and similar incidents - Email Integration, increase customer service levels and reduce double entry - A new look and feel, making this the easiest to use version of Leopard CRM we've ever done - A new Project Management system, including a new user interface and task methodology.

And that's just the new stuff this small business hosted CRM offers.

Head over to the Leapard CRM website at www.leopardcrm.com and try out their demo..

Read below for other great web based or online small business CRM solutions

Permalink -- click for full blog post "LeopardCRM | Web CRM solution - LeopardCRM, Announce New Version 4"


Aug 4, 2009, Small Business CRM Blog

The Small Business CRM Blog keeps you up-to-date with all additions and changes to the Small Biz CRM website, and other CRM trends, too

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Aug 4, 2009, Your CRM Journey Of Discovery Story WANTED!

Please tell us - well, our website visitors - about your experiences researching, purchasing or implementing a CRM for your business.

Let others learn from your own experiences with CRM products and or companies and maybe, if you choose, get your own company into the limelight.

You can do a full-on review or just give your perspective of an aspect you'd like to share that could be of value to someone.

These could simply be a tip you discovered on your CRM journey as to how to shop for a CRM, negotiate a good deal, or the strategy you put in place to ensure the CRM was a good fit, or how you got your staff to buy in to your CRM project..

Click the link below to do your random act of kindness :)

Permalink -- click for full blog post "Your CRM Journey Of Discovery Story WANTED!"


Aug 4, 2009, LogicBright CRM Review

I have been shopping around for a new CRM for a few months now and stumbled upon Logicbright CRM(http://www.logicbright.com). I haven't been able to

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Aug 4, 2009, RightNow - Surado CRM - Sage CRM

Hey all... There are some great CRM options out there. In selecting a solution, a small business must take into account many options including

Permalink -- click for full blog post "RightNow - Surado CRM - Sage CRM"


Aug 4, 2009, MyWarBoard - Sales Tracking Software

Mywarboard.com is a sales tracking tool targeted at small businesses or small sales teams. The sales software is currently in beta and we are looking

Permalink -- click for full blog post "MyWarBoard - Sales Tracking Software"


Jul 31, 2009, VAM dB Insurance Agent CRM | A CRM For Insurance Agencies

VAM dB is a completely customizable office & CRM solution for insurance agents and agencies. Full featured from the start but easily customized to

Permalink -- click for full blog post "VAM dB Insurance Agent CRM | A CRM For Insurance Agencies"


Jul 31, 2009, Crm-Free.com Review

CRM-FREE is an online CRM that is easy to learn and use. Call it an online address book, contact or sales management, share calendars or project

Permalink -- click for full blog post "Crm-Free.com Review"


Jul 30, 2009, InfusionSoft CRM Customer Satisfaction Survey

InfusionSoft CRM | Survey Of InfusionSoft CRM Customers Reveal High Level Of Satisfaction

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Jul 30, 2009, InfusionSoft CRM Bucks Customer Satisfaction Trend

In a recent survey, InfusionSoft, makers of the popular small business CRM solution, reversed trend brought to light in a recent CRM Vendor report (see previous blog entry) by The Independent Analyst, where over 40% of respondents said they would not re-purchase from their current CRM vendor.

These are the results from the survey conducted from over 900 of their customers, comprising mainly of small business users and entrepreneurs. Click link below to read full report..

Permalink -- click for full blog post "InfusionSoft CRM Bucks Customer Satisfaction Trend"


Jul 30, 2009, CRM Vendor Customer Satisfaction Report | CRM Customers None Too Satisfied!

In a survey conducted on over 1200 companies in various industry sectors, to assist CRM buyers in making an informed purchase decision, Independent IT Analyst revealed that over 40% of CRM customers would not buy from their existing CRM vendor again, if given the opportunity.

While sad, this is not too surprising from our perspective. I am often dismayed by the disinterest or even disdain a few CRM vendors treat comments made by their customers (or ex customers) on our website. I always give vendors right of reply but these are sometimes never responded to or often too late to be of any real PR value to them. While these CRM vendors are in the minority, they give the industry as a whole a bad name.

So, the old adage applies: let the (CRM) buyer beware.

Click for more info


Jul 20, 2009, Best Web based CRM Solutions For Small Businesses

Jump Start Your Quest For The Best Web Based CRM Software For Your Small Business

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Jul 11, 2009, Oprius email needs improving

While I like many of Oprius' features, I find the email to be the most frustrating. Hyperlinks are often stripped out of emails I send, even when I

Permalink -- click for full blog post "Oprius email needs improving"

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