Read our SmallBizCRM Blog for latest additions & changes to SmallBizCRM website, as well as trends and happenings in CRM for small businesses.
Feel free to pass on your comments on blog entries or other CRM related topics here
Any good small to medium business (SMB) will invest in customer relationship management (CRM) applications and blend it with social media in order to connect more readily with their customers
Reinvented: SalesProCRM Has New Owners & New Look
The small business CRM market is becoming crowded with service providers jostling to grab the attention of tech savvy small entrepreneurs. In order to
A New SmallBizCRM Entrant, ONTRAPORT Impresses With A Powerful Array of Features, Flexibility & Value For Money
BigContacts is a Real Workhorse CRM For The Right Customer in a Small to Medium-sized Business
Are you predominantly a business-to-business (B2B) supplier, or a business-to-customer (B2C) supplier?
Canopy Office is a cloud based professional tool for small companies comprising of different packages depending on your need. It offers more than the standard
Choosing a CRM system is made easier if you have done all the preparatory work.
Is Goldmine CRM Still An Option?
Specifying your CRM system requirements is a separate exercise from specifying your business requirements. The business requirements specify what your business must do to be effective
Putting the right team together is a vital aspect for the success of your CRM system. Consider the impact of the CRM system on your business, in particular how widespread the use of the
An interesting and apt description of social CRM comes from Paul Greenberg, a famous American author, essayist and thought-leader in the CRM industry:
Most people associate call centers with large organizations, such as financial institutions, utility suppliers, and airlines.
Mobile CRM means managing your CRM using a cellular, or “mobile”, device. In other words, with the help of any of mobile device, i.e. a smartphone or a tablet,
Detailed specifications are key to a successful CRM installation.
Appointing the right people to key positions is crucial for the success of the CRM system.
To meet your expectations, however reasonable and conservative they might be, you will have to have the complete cooperation of your entire staff.
Motivating your CRM system financially is, in many instances, a case of making the return on investment look attractive. One formula that we came across for calculating ROI is
Training is not an area where you should even think about cutting corners and reducing costs. Any member of staff who believes they have not had adequate training is a potential threat to the system.
Once you have established what your goals and expectations are for a CRM system, you need to quantify them.
The number of CRM system installations that are regarded as failures is far too high. Depending on whose statistics you read, failure rates for CRM systems are somewhere between 50% and 80%.
You know those maps that say ‘you are here’? They’re a great help if you only knew where ‘here’ was.
CRM is about your customers, not your business per se. The premise is, of course, that your business will keep the customers whose needs it satisfies.
Read Why Nimble Is A Powerful CRM Option If Social Media Integration Is Important
(SmallBizCRM will do an independent, in-depth review of BusinessMan CRM in due course) BusinessMan has been developed by award winning Computech IT Services
An Dated and cluttered help desk software causes several customer service limitations. For an help desk to perform efficiently it must have core functions
A comprehensive support system to control and manage customer queries providing prompt solutions is what business enterprises look for. Due to the disorganized
Commence CRM is a comprehensive offering that rivals competitive products costing much more. Applications include account and contact management, e-mail
PMAM CRM is a free solution for customer relationship management and sales force automation. This application provides enhanced ability to share information,
Ace Of Sales Is A Great Entry Level CRM.. Ok, Well More A Contact Manager, Really
How Well Does The New Zoho ContactManager Compare To Other Free CRM Software Offers?
Centerbase Is a Traditional CRM Suitable For Smaller Businesses Running MS Windows. A Bit Old-Fashioned Thick Client But Thin On Features
If You Use MS Outlook And Need A CRM, SalesOutlook Should Be On Your Shortlist
Greenrope Is A Comprehensive & Cost-Effective CRM Ideal For Most Business Applications
Fast & Versatile, Intrabench Is A Comprehensive Cloud CRM Ideal For Small Businesses.
Why Is Mavenlink Top Google Apps Installed CRM? Read SmallBizCRM Review To Find Out If This Is Deserved.
10 Must-See Documentaries for Entrepreneurs
The Best Mobile CRM For One Business Might Not Suit Another
7 Things Really Persuasive People Do
7 Tips for Emailing Extraordinarily Busy People
5 Best Productivity Apps
5 Must Have Qualities of the Modern manager
This InDepth Review Of OnePage CRM Show Why Is Should Be A Serious Contender For Your Small Business.
SW Proposal is a SAAS-based application launched in December of 2012. Its full name is Software Proposal Portal.It was created for IT companies and freelancers,
This free seminar hosted by well-known MarketingProfs, will show you how to launch your first lead nurturing campaign in record time with tips and insight that don’t require deploying an expensive marketing technology solution. From list segmentation to different types of lead nurturing campaigns, attendees of this free seminar will walk away understanding the best practice for nurturing their company’s most profitable leads. You'll learn what it takes to measure engagement, ROI, lifetime value of each segment, and how to quickly identify lost leads.
Does Big Data Apply To Small Business CRM?
Read Our Review Of TactileCRM To See If It Lives Up To Its Billing As UK's Most Popular Web Based Small Business CRM
Gamification Making CRM Software Easier & More Engaging
Smartsheet Is A Flexible, Easy To Use And Powerful CRM That Borrows From The Excel Spreadsheet Interface