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   <title>Small Business CRM Blog</title>
   <link>http://www.smallbizcrm.com/small-business-crm-blog.html</link>
   <description>The Small Business CRM Blog keeps you up-to-date with all additions and changes to the Small Biz CRM website, and other CRM trends, too</description>
   <language>en-us</language>
   <category >small business crm</category>
   <pubDate>Wed, 01 Sep 2010 01:09:24 GMT</pubDate>
   <lastBuildDate>Wed, 01 Sep 2010 01:09:24 GMT</lastBuildDate>
   <copyright>smallbizcrm.com</copyright>
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    <title>Sep 1, CRM For Apple Mac OSX - junariCRM</title>
    <link>http://www.smallbizcrm.com/crm-for-apple-mac-osx-junaricrm.html</link>
    <description>Built on the OpenERP platform, junariCRM is extensible and fully customisable as you have access to the source code.   Being platform agnostic, junariCRM</description>
    <pubDate>Wed, 01 Sep 2010 01:09:19 GMT</pubDate>
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    <title>Aug 25, CRM on Excel - the Excel based CRM solution</title>
    <link>http://www.smallbizcrm.com/crm-on-excel-the-excel-based-crm-solution.html</link>
    <description>CRM On Excel: An Excel based CRM system, for small and growing businesses.  All the ease and familiarity of Excel, with the functionality of CRM software.</description>
    <pubDate>Wed, 25 Aug 2010 01:08:00 GMT</pubDate>
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    <title>Aug 20, Free CRM Webinar - Choosing Between Hosted Or On-Premise CRM</title>
    <link>http://www.smallbizcrm.com/small-business-crm-blog.html#Free-CRM-Webinar---Choosing-Between-Hosted-Or-On-Premise-CRM</link>
    <description>Free Live Webcast
CRM in the Cloud: The Top 8 Considerations for Building Brighter Prospects for Your Business

Tuesday, August 24, 2010
10:00AM PDT / 1:00PM EDT

Effective customer and prospect relationship management is critical to the success of your business, and that takes technology-enabled solutions. But the selection, deployment and management of IT resources for CRM often proves to be a challenge for organizations with complex processes and unique working cultures.

This FREE live webinar will help you to understand the top considerations for cloud-based and on premise-based CRM solutions, and to determine whether, where and how best to combine and leverage them in ways that benefit your customers and your business.

Sign up now and plan to attend this event to discover:

    * What to look for in the latest crop of CRM solutions and how they work to help you reach more profitable customers and enhance the customer experience you offer
    * How the rapid time-to-value of a traditional, on-demand solution can be combined with the security and control of an on-premise solution to give you the best of both worlds
    * What evolving CRM solutions can provide you in terms of information and insights and how they can better help you in your sales and marketing planning, managing, and forecasting

Sign up here:</description>
    <pubDate>Fri, 20 Aug 2010 10:00:32 GMT</pubDate>
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    <title>Aug 20, Mobile CRM+ for Microsoft Dynamics CRM Online, OnPremise and Hosted Servers</title>
    <link>http://www.smallbizcrm.com/mobile-crm-for-microsoft-dynamics-crm-online-onpremise-and-hosted-servers.html</link>
    <description>We have this mobile CRM solution available for iPhone, Android, blackBerry, Windows mobile and Symbian Nokia platform. We are a small business and we developed</description>
    <pubDate>Fri, 20 Aug 2010 08:34:23 GMT</pubDate>
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    <title>Aug 18, Introducing Luxor CRM online software</title>
    <link>http://www.smallbizcrm.com/introducing-luxor-crm-online-software.html</link>
    <description>Luxor CRM represents a new generation in customer relationship management (CRM) and sales force automation (SFA). Designed from the ground up by sales</description>
    <pubDate>Wed, 18 Aug 2010 13:07:02 GMT</pubDate>
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    <title>Aug 18, CRM101.com  Domain For Sale for USD200</title>
    <link>http://www.smallbizcrm.com/crm101com-domain-for-sale-for-usd200.html</link>
    <description>Domain name  CRM101.com is for sale on auction at SEDO.com for USD $200 the auction ends on 8/18/10  11:00 AM EST.  http://www.sedo.com/auction/auction_detail.php?language=us&amp;auction_id=104352&amp;tracked=&amp;partnerid=&amp;language=us</description>
    <pubDate>Wed, 18 Aug 2010 11:21:22 GMT</pubDate>
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    <title>Aug 16, CRM Reviews | Review Of ActionStep CRM.</title>
    <link>http://www.smallbizcrm.com/actionstep-crm-review.html</link>
    <description>CRM Reviews - ActionStep CRM Under Review by Susan M.</description>
    <pubDate>Mon, 16 Aug 2010 08:32:48 GMT</pubDate>
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    <title>Aug 5, myCRM for iPhone</title>
    <link>http://www.smallbizcrm.com/mycrm-for-iphone.html</link>
    <description>The first CRM solution for personal use for the iPhone, especially suited to all professions, such as business agents, brokers, business brokers, etc..</description>
    <pubDate>Thu, 05 Aug 2010 10:25:59 GMT</pubDate>
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    <title>Jul 29, CRM Reviews | Relenta Review</title>
    <link>http://www.smallbizcrm.com/relenta-review.html</link>
    <description>Relenta Review | Read Our Review Of Relenta CRM &amp; See Why We Consider It Worthy Of Our Top 10 CRM List</description>
    <pubDate>Thu, 29 Jul 2010 12:36:06 GMT</pubDate>
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    <title>Jul 29, CRM Reviews | Review Of BigContacts CRM</title>
    <link>http://www.smallbizcrm.com/bigcontacts-crm-review.html</link>
    <description>We Review BigContacts CRM - A Great CRM For Small Business</description>
    <pubDate>Thu, 29 Jul 2010 11:41:46 GMT</pubDate>
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    <title>Jul 22, Borneosoft CRM with Leave Application System</title>
    <link>http://www.smallbizcrm.com/borneosoft-crm-with-leave-application-system.html</link>
    <description>Borneosoft CRM helps you to increase your sales with less cost, time and effort. You don&#39;t need to invest on hardware or software. You can use Borneosoft</description>
    <pubDate>Thu, 22 Jul 2010 12:09:29 GMT</pubDate>
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    <title>Jun 26, 10 Top CRM Software Solutions | Most Popular Small Business CRM Solutions</title>
    <link>http://www.smallbizcrm.com/top-crm-software.html</link>
    <description>10 Top CRM Software Solutions For Your Small Business</description>
    <pubDate>Sat, 26 Jun 2010 15:07:29 GMT</pubDate>
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    <title>Jun 26, CRM Software Reviews &amp;amp; Comments</title>
    <link>http://www.smallbizcrm.com/crm-software-reviews.html</link>
    <description>CRM Software Reviews | Deciding On A CRM? Read These CRM Reviews To Help You Decide</description>
    <pubDate>Sat, 26 Jun 2010 14:47:34 GMT</pubDate>
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    <title>Jun 15, Contact details for SmallBizCRM.com</title>
    <link>http://www.smallbizcrm.com/contact-details.html</link>
    <description>If you need to contact SmallBizCRM.com, please go here</description>
    <pubDate>Tue, 15 Jun 2010 16:36:29 GMT</pubDate>
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    <title>Jun 10, EssentialPIM 3.54 Released</title>
    <link>http://www.smallbizcrm.com/essentialpim-review.html</link>
    <description>The new version of EssentialPIM 3.54 is available for download now. They have fixed all known problems and omissions in this release and re-introduced support for synchronization with devices running on Windows Mobile 2003/2003SE.
 
You can see the detailed list of changes and fixes below:
 
-Added: Synchronization support for WinMobile 2003 devices. 
-Added: Additional check for correctness of recurrence patterns for appointments and to dos
-Added: Korean (EUC-KR) encoding for email messages
-Improved: Reminders aren&#39;t being shown for completed appointments and to dos anymore
-Improved: Handling of replies to rich text email messages
-Fixed: TAB key behavior in Subject fields of to dos and appointments
-Fixed: If only Due date is set for a to do, reminder automatically follows it when becomes enabled
-Fixed: AV error when trying to write in Notes before even creating a first note
-Fixed: Error when dragging and dropping POP3 account folders in Mail
-Fixed: Some issues related to contacts losing their membership in groups
-Fixed: A new mail icon still showing in the system tray after new mail has been already deleted from the Deleted Items folder
-Fixed: Reminders stealing active window focus after dismissing them
-Fixed: AV error in the Notes module after opening notes in new separate windows
-Fixed: Right mouse click selection of appointments in day/week/month/year views
-Fixed: Switch from hours to minutes for appointments and to dos using the &quot;:&quot; symbol on the keyboard
-Fixed: Selection of incorrectly spelled words in email messages when right clicking on them
-Fixed: Occasional problems with the right arrow at the left side of the search area in Schedule
-Fixed: Unicode issues when printing form the Table View in Schedule
-Fixed: Some problems related to importing of iCal files into Schedule</description>
    <pubDate>Thu, 10 Jun 2010 14:38:00 GMT</pubDate>
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    <title>Jun 10, KarmaCRM Review</title>
    <link>http://www.smallbizcrm.com/karmacrm-review.html</link>
    <description>KarmaCRM Review  What Makes KarmaCRM Unique?  With its powerful system, designed to support a wide range of users (from individuals to sizable sales teams),</description>
    <pubDate>Thu, 10 Jun 2010 13:50:18 GMT</pubDate>
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    <title>Jun 10, Impel CRM, Integrated On-Demand CRM solution</title>
    <link>http://www.smallbizcrm.com/impel-crm-integrated-ondemand-crm-solution.html</link>
    <description>A highly comprehensive yet fast-to-deploy CRM solution, Impel CRM goes far beyond any other Software-s-a-Service (SaaS)offering. Bring clarity to your</description>
    <pubDate>Thu, 10 Jun 2010 09:57:45 GMT</pubDate>
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    <title>Jun 8, CRM Comparison - SalesForce vs ACT vs SalesNexus</title>
    <link>http://www.smallbizcrm.com/SalesnexusvsACTSalesForce</link>
    <description>Sometimes it helps to compare CRM&#39;s side by side to see which one best suits your small business.

See this comparison chart, albeit a bit biased, of ACT! vs SalesForce vs SalesNexus, to see how these popular small business CRM&#39;s compare.

Would like to hear your comments!</description>
    <pubDate>Tue, 08 Jun 2010 12:41:45 GMT</pubDate>
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    <title>Jun 3, Small Business CRM Resource Centre - Your Free Guide To CRM Help</title>
    <link>http://www.smallbizcrm.com/index.html</link>
    <description>Your Small Business CRM and Contact Management Software Resource Centre - Get Free Help &amp; Reviews On Affordable CRM, Sales Automation &amp; Sales Tracking Solutions for Small Businesses</description>
    <pubDate>Thu, 03 Jun 2010 15:33:01 GMT</pubDate>
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    <title>Jun 3, About SmallBizCRM</title>
    <link>http://www.smallbizcrm.com/about-smallbizcrm.html</link>
    <description>SmallBizCRM - The People Behind The Scenes</description>
    <pubDate>Thu, 03 Jun 2010 13:47:58 GMT</pubDate>
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    <title>May 19, SalesForce Sued By Microsoft</title>
    <link>http://www.smallbizcrm.com/small-business-crm-blog.html#SalesForce-Sued-By-Microsoft</link>
    <description>Microsoft, no stranger to these types of lawsuits, is suing Salesforce, one of the largest competitors of Microsoft Dynamics CRM, as it allegedly has profited through infringement of the Microsoft patents-in-suit, according to the complaint.

The case is Microsoft Corp. v. Salesforce.com Inc., 10cv825, U.S. District Court of Washington (Seattle) and accuses SalesForce of infringing on 9 of their patents.

Maybe this is (yet) another PR ploy by the software giant to draw attention to their own CRM?</description>
    <pubDate>Wed, 19 May 2010 12:18:06 GMT</pubDate>
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    <title>May 18, Voicer SUITE CRM Review</title>
    <link>http://www.smallbizcrm.com/voicer-suite-crm-review.html</link>
    <description>We are currently using Voicersuite, a hosted CRM, in our corporate environment. It has revenue, expense, invoicing modules (by default) for billing purposes.</description>
    <pubDate>Tue, 18 May 2010 12:54:30 GMT</pubDate>
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    <title>May 14, SimpleSalesTracking CRM Review. Great small business CRM solution</title>
    <link>http://www.smallbizcrm.com/SimpleSalesTracking-crm-review.html</link>
    <description>SimpleSalesTracking Is A Recommended Small Business CRM Solution</description>
    <pubDate>Fri, 14 May 2010 11:31:17 GMT</pubDate>
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    <title>May 8, Voicer SUITE - Canadian CRM</title>
    <link>http://www.smallbizcrm.com/voicer-suite-canadian-crm.html</link>
    <description>As I also mentioned in my blog, I found Voicersuite, a -web-based CRM solution- extremely user-friendly. Through interfaces, and the modules come standard,</description>
    <pubDate>Sat, 08 May 2010 00:09:19 GMT</pubDate>
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    <title>Apr 28, KarmaCRM for small businesses</title>
    <link>http://www.smallbizcrm.com/karmacrm-for-small-businesses.html</link>
    <description>KarmaCRM - Small Business CRM  KarmaCRM is a web based CRM system that will help you manage all your sales leads and contacts on the internet. It has an</description>
    <pubDate>Wed, 28 Apr 2010 19:44:40 GMT</pubDate>
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    <title>Apr 23, CompanySphere, a Simple CRM</title>
    <link>http://www.smallbizcrm.com/companysphere-a-simple-crm.html</link>
    <description>CompanySphere is a simple web based CRM who helps you with your daily work. Keep track of your business and never lose anything.  Signup free in 5 seconds</description>
    <pubDate>Fri, 23 Apr 2010 11:05:59 GMT</pubDate>
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    <title>Apr 23, Simple Sales Tracking Review</title>
    <link>http://www.smallbizcrm.com/simple-sales-tracking-review.html</link>
    <description>Simple Sales Tracking is a web-based sales tool for the tracking, analysis and forecasting of individual and team sales collaboratively.   Built with simplicity</description>
    <pubDate>Fri, 23 Apr 2010 10:58:04 GMT</pubDate>
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    <title>Apr 20, Register Your Company On Our CRM Directory of Value-Added Resellers, Consultants</title>
    <link>http://www.smallbizcrm.com/crm-directory-submissions.html</link>
    <description>Service For CRM Value-Added Resellers and CRM Dealers - Make Sure Your Company Is Listed On Our CRM directory.</description>
    <pubDate>Tue, 20 Apr 2010 02:45:53 GMT</pubDate>
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    <title>Apr 17, OoCRM By Axelor</title>
    <link>http://www.smallbizcrm.com/oocrm-by-axelor.html</link>
    <description>OoCRM covers the entire lifecycle of Customer Relationship Management (CRM English). With OoCRM manage your sales process in 3 stages:  1. Automating Your</description>
    <pubDate>Sat, 17 Apr 2010 11:54:13 GMT</pubDate>
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    <title>Apr 17, ThreeClix Offers Mobile Sales Lead Management For iPhone</title>
    <link>http://www.smallbizcrm.com/threeclix-offers-mobile-sales-lead-management-for-iphone.html</link>
    <description>Now you can manage your sales leads on your iPhone with the new ThreeClix mobile application.  When a new sales lead arrives, the application will notify</description>
    <pubDate>Sat, 17 Apr 2010 11:24:39 GMT</pubDate>
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    <title>Apr 17, ThreeClix Offers Sales Lead Management For iPhone</title>
    <link>http://www.smallbizcrm.com/small-business-crm-blog.html#ThreeClix-Offers-Sales-Lead-Management-For-iPhone</link>
    <description>Now you can manage your sales leads on your iPhone with the new ThreeClix mobile application.

When a new sales lead arrives, the application will notify users by playing a sound, vibrating the phone and enabling a new popup screen, as well as displaying the non-contacted leads on the springboard icon.

As the lead status changes in the app, the ThreeClix sales lead management system is also updated. The sales lead information, prospect contact details, the product the prospect is interested in and comments is then included in the notification message. Neat!</description>
    <pubDate>Sat, 17 Apr 2010 10:27:16 GMT</pubDate>
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    <title>Apr 14, Microsoft Dynamics CRM, a comprehensive and extendable solution</title>
    <link>http://www.smallbizcrm.com/microsoft-dynamics-crm-a-comprehensive-and-extendable-solution.html</link>
    <description>Perth-based business solutions provider Silverline Consult uses Microsoft Dynamics CRM to refine its sales processes and provide improved bug tracking</description>
    <pubDate>Wed, 14 Apr 2010 12:55:08 GMT</pubDate>
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    <title>Apr 13, MX-Contact - Highly Recommended Small Business CRM Solutions for MS Outlook</title>
    <link>http://www.smallbizcrm.com/small-business-crm-outlook-mx-contact.html</link>
    <description></description>
    <pubDate>Tue, 13 Apr 2010 11:19:07 GMT</pubDate>
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    <title>Apr 13, IntelliContact Pro - My Recommendation for an effective &amp;amp; inexpensive Email Marketing Solution for your small business</title>
    <link>http://www.smallbizcrm.com/small-business-crm-intellicontact.html</link>
    <description></description>
    <pubDate>Tue, 13 Apr 2010 11:18:16 GMT</pubDate>
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    <title>Apr 13, CRM 101 page has moved..</title>
    <link>http://www.smallbizcrm.com/small-business-crm-crm101.html</link>
    <description></description>
    <pubDate>Tue, 13 Apr 2010 11:17:22 GMT</pubDate>
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    <title>Apr 13, Article by Shamus Brown - Sales Prospecting for Appointments by Email</title>
    <link>http://www.smallbizcrm.com/shamus-brown-email-prospecting.html</link>
    <description></description>
    <pubDate>Tue, 13 Apr 2010 11:16:34 GMT</pubDate>
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    <title>Apr 13, SalesBoom -  For Affordable OnDemand or Hosted CRM Solution That Packs Power, Try The SalesBoom CRM Solution</title>
    <link>http://www.smallbizcrm.com/salesboom.html</link>
    <description></description>
    <pubDate>Tue, 13 Apr 2010 11:15:24 GMT</pubDate>
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    <title>Apr 13, SmallBizCRM Best Small Business CRM Software Solutions for Windows - Recommended Product  - Up Close &amp;amp; Personal (UCAP)</title>
    <link>http://www.smallbizcrm.com/small-business-crm-ucap.html</link>
    <description></description>
    <pubDate>Tue, 13 Apr 2010 10:59:40 GMT</pubDate>
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    <title>Apr 13, Start CRM Initiative Here &amp;amp; Avoid Double Dipping</title>
    <link>http://www.smallbizcrm.com/start-crm.html</link>
    <description></description>
    <pubDate>Tue, 13 Apr 2010 10:50:22 GMT</pubDate>
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    <title>Apr 7, CRM Reviews:                                                              AppShore CRM for Small Business</title>
    <link>http://www.smallbizcrm.com/crm-reviews-appshore-crm-for-small-business.html</link>
    <description>      Appshore Small Business CRM Review. April, 2010.  Managing customers, conducting marketing campaigns and achieving timely follow-up on sales leads</description>
    <pubDate>Wed, 07 Apr 2010 01:34:52 GMT</pubDate>
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    <title>Mar 29, Need Sales Agent for A Free CRM</title>
    <link>http://www.smallbizcrm.com/need-sales-agent-for-a-free-crm.html</link>
    <description>www.afreecrm.com - We develop online A Free CRM with Adobe Flex technology. If you can help us to find customer, you will share permanent cut. Key words</description>
    <pubDate>Mon, 29 Mar 2010 09:49:44 GMT</pubDate>
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    <title>Mar 29, KarmaCRM - Free CRM</title>
    <link>http://www.smallbizcrm.com/karmacrm-free-crm.html</link>
    <description>KarmaCRM is a web based CRM system that will help you manage all your sales leads and contacts online. KarmaCRM has an easy to use interface with a powerful</description>
    <pubDate>Mon, 29 Mar 2010 09:43:24 GMT</pubDate>
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    <title>Mar 29, Is KeepM Contact Manager Dead?</title>
    <link>http://www.smallbizcrm.com/is-keepm-contact-manager-dead.html</link>
    <description>Is KeepM Dead? Their website doesn&#39;t connect.  Hi,  Yes, it might appear that KeepM is no longer. Their website is also down when I try to access it. I</description>
    <pubDate>Mon, 29 Mar 2010 09:22:26 GMT</pubDate>
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    <title>Mar 18, 30 Valuable Social Media Tips For Small Businesses</title>
    <link>http://www.smallbizcrm.com/small-business-crm-blog.html#30-Valuable-Social-Media-Tips-For-Small-Businesses</link>
    <description>Leveraging Social Media websites can be either a powerful, inexpensive way to market your business, or an extreme waste of your time. You need to know what you are doing, have some sort of a plan. It is easy to fritter away your time on Twitter, Facebook etc..

The Less Is More adage applies here, too. After determining where your efforts are producing results (in terms of traffic etc.) concentrate your interactions there, rather than shotgunning and aimlessly diluting your time over every conceivable blog, site, forum etc.

If you are a CRM vendor for example (with your target audience being small business), you would want to follow and participate in any conversations around your products/company right here on SmallBizCRM.com. (Yes, I do consider us a vertical social media site).In fact, it would make sense to initiate these conversations and encourage loyal clients to engage as well. At the very least, don&#39;t be conspicuous in your absence. Without singling out any CRM vendors, there are one or two where negative feedback about their products is becoming a monster for them. 

Read these tips from ProBlogger..</description>
    <pubDate>Thu, 18 Mar 2010 10:02:23 GMT</pubDate>
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    <title>Mar 18, Hosted Web based CRM Reviews - PlaybookIQ CRM</title>
    <link>http://www.smallbizcrm.com/PlaybookIQ-CRM-review.html</link>
    <description>Hosted CRM Reviews - PlaybookIQ CRM Offers Excellent Value-For-Money Small Business CRM Solution</description>
    <pubDate>Thu, 18 Mar 2010 08:47:07 GMT</pubDate>
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    <title>Mar 17, Lucky or Good? The Best At-Home Agent Practices Free Webinar - March 23 - </title>
    <link>http://www.smallbizcrm.com/lucky-or-good-the-best-athome-agent-practices-free-webinar-march-23-.html</link>
    <description>Lucky or Good? The Best At-Home Agent Practices  Considering an at-home workforce? Learn the best at-home agent practices from Michele Rowan, former VP</description>
    <pubDate>Wed, 17 Mar 2010 23:34:21 GMT</pubDate>
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    <title>Mar 17, FREE Jigsaw Webinars: Cold Calling: Its Time to Change Your Game!</title>
    <link>http://www.smallbizcrm.com/free-jigsaw-webinars-cold-calling-its-time-to-change-your-game.html</link>
    <description>FREE Jigsaw Webinars: Cold Calling: Its Time to Change Your Game!  Presented by Miles Austin, Founder, Fill The Funnel March 24th, 2010 10AM PST (1PM</description>
    <pubDate>Wed, 17 Mar 2010 23:33:22 GMT</pubDate>
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    <title>Mar 17, SugarCon &#39;10 - SugarCRM&#39;s 4th annual user and customer conference. San Francisco, April 12-14, 2010.</title>
    <link>http://www.smallbizcrm.com/sugarcon-10-sugarcrms-4th-annual-user-and-customer-conference-san-francisco-april-1214-2010.html</link>
    <description>April 12-14, 2010. San Francisco. SugarCon &#39;10, SugarCRM&#39;s 4th annual user and customer conference, brings together SugarCRM users, developers, partners</description>
    <pubDate>Wed, 17 Mar 2010 01:07:28 GMT</pubDate>
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    <title>Mar 16, Leveraging Social Media As A Support Channel</title>
    <link>http://www.smallbizcrm.com/leveraging-social-media-as-a-support-channel.html</link>
    <description>Leveraging Social Media as a Support Channel Sponsored By: Citrix Online March 18, 2010 at 02:00pm  Social media are fast-tracking to becoming important</description>
    <pubDate>Tue, 16 Mar 2010 06:38:12 GMT</pubDate>
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    <title>Mar 8, AddressTwo Small Business CRM</title>
    <link>http://www.smallbizcrm.com/addresstwo-small-business-crm.html</link>
    <description>Our CRM tool AddressTwo was built specifically for micro-enterprise (0 to 10 employees) and is designed for simplicity and ease-of-use.  Even the pricing</description>
    <pubDate>Mon, 08 Mar 2010 14:32:07 GMT</pubDate>
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