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 Best SMB CRM Solutions

The SMB CRM and Sales Force Automation (SFA) software products detailed below generally fall outside the scope

of SmallBizCRM. As the name of our website implies, we are recommending CRM software solutions for Small Business.

To those of you on that grey cusp between a Small Business and Small Medium (SMB) sized business, the following choice of best SMB CRM products may be more suited to you. In most cases there is quite in leap in demand on your budget and IT resources, however.


  • Free eBook. Success is just a matter of knowing the right "secrets." Download the free eBook, "The Edge of Success: 9 Building Blocks to Double Your Sales." You will discover the fastest, most effective ways to grow your business and still have time to live your life.

Be prepared for costs (excluding any training, implementation, customizing and support) of over a thousand dollars a seat for on-premise CRM. The web based CRM solutions average from about $70 per user per month.

The following solutions are the best choice of SMB CRM software applications by their respective vendors.

  • Siebel CRM OnDemand. Web or Hosted CRM software delivered over the Web and accessible from an Internet browser at a fixed price per user per month. Siebel CRM OnDemand delivers complete sales force automation, marketing automation, and customer service functionality.
  • AccPac CRM. An integrated sales, marketing, customer support and call center automation solution. ACCPAC CRM is fully Internet and WAP enabled, providing users access anytime, anywhere via a Web browser or wireless device, such as a PocketPC or WAP enabled mobile phone. ACCPAC CRM integrates with other ACCPAC products, of course.
  • SalesLogix. Comprehensive Customer Relationship Management solution for sales force automation, campaign management and customer support. SalesLogix is designed for account-centric sales teams a good option should your business needs require extensive customization.

This list will be continuously added to.

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