Industry Specific/Vertical Market CRM Solutions
More and more vendors are developing demand-driven Customer Relationship Management (CRM) software solutions for specific vertical markets. The cries from various markets for dedicated CRM solutions are finally getting heard.
In the past one had to accept that most CRM’s were only going to cater for about 60-80% of your needs. You might even have had to fund development of specific add-on’s for yourself (only to find the vendor running off and selling the sponsored product to all your opposition).
Hopefully your industry is catered for below. If you are aware of other CRM’s for your industry, we’d love to hear about them.
To find out more about what kind of CRM best suits your business, we suggest you try our CRM Finder. Part I will identify what type of CRM you should consider; Part II will make actual recommendations. Go to our CRM Needs Analysis here..
- Automotive Industry
- Beauty and Wellness Industry
- Construction and Architects
- Financial Services
- IT Dealers & Service Providers
- Insurance Industry
- Legal Practises & Attorneys
- Media & Entertainment
- Medical & Healthcare Profession
- Mortgage & Loan
- Moving & Storage
- Multi-Level Marketing (MLM)
- Newspapers & Publishing
- Real Estate
- Recruiting & Staffing
- Travel Agencies/Tourism
CRMs for Churches
SimpleChurch CRM is a fully featured church management software. Users are offered a mobile app which is optimized to allow for communication management with a church through e-mail, SMS and voice messaging. This app also allows attendance figures to be taken as well as the opportunity to view member interactions. A child check-in feature is also offered. With a kiosk mode, an iOS app, and the ability to text parents, SimpleChurch CRM gives a church the flexibility to manage multiple check-in stations. SimpleChurch Giving can help increase a giving budget. Several options are available for members and visitors to give either online or by mobile giving, text donations, recurring tithes and gifts and giving kiosks. There are no set up fees and the pricing starts at $40 per month. A sixty day free trial is also offered.
CRMs for Franchises
Soffront Franchise CRM
Soffront’s CRM, Email and Social Marketing platform allows a business to convert leads, recruit franchisees, and manage processes and operations. Soffront connects two CRMs in real time making it possible to push leads, training, processes, procedures and templates to the franchisees and pull business intelligence in real time. Some franchises are most concerned about recruiting new franchises, while others would like to see growth in operational efficiencies. Whatever the needs of a franchise, Soffront has Franchise Support Team, which will assist users every step of the way. Pricing starts at $20. Other pricing plans and special offers are also available.
CRMs for IT & Computer Service Providers
MyIT CRM is a free, open source, web based CRM (under GNU GPLv3 license) designed for repair and services businesses. Though this CRM was originally developed to cater for the requirements of the computer repair industry, it can now be adapted for repair businesses of any kind such as garden maintenance and mechanic workshops to name a few. MyITCRM provides a business the tools to maintain and track customers information and work orders, payments made, invoicing, employees and jobs.
RepairShopr is a web-based CRM for rectification businesses catering to the repair of computers, mobiles, tablets, etc. The CRM has all the traditional aspects of contact management, source tracking, communication management, tickets and customer request management. There is also a support system in place for PBX/Phone system integration for call tracking. RepairShopr has recently included some new features which include, among others, adding Merge for customers and Ticket change of ownership as well as adding better tags to appointment email templates.
CRM’s for Media & Entertainment Industry
KORE MediaPitch is a software that assists organizations in the Media & Entertainment industry. It is an extended CRM Software useful for businesses involved in vending media for radio, television, digital signage, print publications, e-publications, online advertising and events. It helps achieve maximum performance by giving increased flexibility.
CRM’s for Mortgage & Loan Industry
Cimmaron Mortgage Manager
Cimmaron Mortgage Manager is a CRM, lead distribution, and automated mortgage marketing software solution created specifically for the loan industry. Mortgage Manager makes it easy and affordable to get organized, effectively reach out to new prospects, and keep in contact with existing clients and referral partners. There are no account setup fees. No long term contracts are required. Simply pay by the month on a per user basis. Pricing starts at $39 per user. For a comprehensive pricing breakdown please consult the website.
CRMs for Movers & Storage
jTracker Auto Transport Software is a feature rich system that allows users to efficiently manage leads, quotes, orders, payments, dispatching and more, from a single web-based program built just for auto transport brokers. Pricing is available on application. A free demo and 30 day free trial are offered.
Soffront - Movers CRM
Founded in 1992, Soffront CRM for Movers, provides marketing and CRM software for movers. The tools provided by this system will allow automated sales and follow-ups defining target customers and tasks. Leads can be captured from a website directly to the CRM database. Conversations and sales activities can be tracked. Use iPhone, Android devices, iPad or Tablets to enter contacts, tasks, or activities. Can be used offline in the field if Internet is not available.
CRMs for Outlook
eWay-CRM Basic/Premium is compatible with Microsoft Outlook 2003, 2007, 2010 and 2013 as well as Microsoft Windows XP, Vista, 7 and 8 and a Microsoft Outlook plug-in. That means that eWay-CRM is also compatible with Microsoft Office 365. eWay-CRM is not compatible with Microsoft Outlook for Mac. The client side of eWay-CRM is an add-in for Microsoft Outlook for Windows and uses a local Microsoft SQL Server 2008 Express database. The server side is basically a server database. The server component can run on customer’s server or on eWay’s. eWay-CRM Basic is a standard desktop program and can be uninstalled from Control Panel in Microsoft Windows. Both e-mails and contacts are copied to eWay-CRM database and the original items stay in your Outlook. If you decide to uninstall eWay-CRM, you don’t loose anything from Outlook. The Basic edition is free of charge for an indefinite time. It’s a choice for single users who accept the predefined settings of the system. The Premium edition has a server component which supports data sharing among users, automated workflows and can be customized. Only the Premium edition allows access to your selected data from a web browser. Other pricing plans, starting at $90 per user, are available.
CRMs for Photographers
Developed by photographers for photographers, ShootQ is your virtual studio manager, assisting you from the moment a prospective client contacts you until the final product is delivered. It keeps job leads and workflow organized. Save time and boost sales by providing sales leads with an easy online booking service customized with your branding. Customize email templates and questionnaires to help them give you all the information you need. ShootQ is all about you and your business. You can customize the look and feel of your quotes, contracts, emails and more with your logo and personal touch. Pricing starts at $39.95 up to $79.95. A free trial is available.
ShootZilla helps photographers grow their business ànd obtain peace of mind in a highly responsible job. ShootZilla will get you organized and in control by removing the guess work and allowing you to do things at the right time and in the right order. Never write the same email twice. Send your perfect personalized emails with one click. Pricing starts at $17 per month for the Starter Kit up to $37 per month for the Pro Plan. A 15 day free trial is available.
CRMs for WordPress
UpiCRM, a free Universal WordPress CRM, can interface and extend WordPress contact forms, plugins, and provide a complete CRM solution. UpiCRM provides an advanced yet simple Lead Management solution. New acquired leads from your WordPress web site are distributed and assigned to the people you designate, while detailed alerts are being sent. A unified dashboard will provide full visibility into leads : number, status, process stages, open tasks, and pipeline/revenue projections. Advanced alerts, tasks management, reporting and dashboards, will ensure customers and leads will be handled in the most optimal manner.
September 8th, 2014
September 5th, 2014
September 5th, 2014