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VOIP For CRM
VOIP for CRM applications will become the norm. UCAP is arguably the first CRM vendor to integrate VOIP (Voice Over Internet Protocols) functionality to CRM software. Read their press release: UCAP - The First CRM Software to Integrate VOIP or "Getting Up Close and Personal with VOIP" Sydney, Australia - 28 April 2005. Up Close and Personal Corporation is proud to announce support for Voice Over IP (VOIP) in it’s Up Close and Personal CRM and Office Management suite (UCAP). Now you can integrate your preferred Voice Over IP engine with UCAP's telephony interface to seamlessly use VOIP "UCAP turbo charges your VOIP communications capabilities" says Peter Batten - UCAP's software architect. "VOIP's ability to make international calls for free or virtually free is attractive to everyone. Furthermore, UCAP’s integration of VOIP services to call your sales, marketing, corporate and support contacts makes your business easier and more productive." "Even though VOIP systems are attractive, they are only cost effective for a business if they are integrated with a CRM system" says Coral de Crespigny, UCAPs Director. She explains that all VOIP systems exist external to your contact database. "It is very unwise not to have your contacts managed by your CRM system. Without a CRM environment companies lose control of their corporate knowledge - so much so that knowledge ends up being secreted away into their employees' minds and personal PCs. For a company to maximize the benefits of CRM and VOIP, the VOIP services must be merged into the CRM system. This is exactly what UCAP has achieved." "UCAP is the first CRM software to seamlessly support VOIP engines" say Peter Batten. We designed UCAP initially to integrate all telephony interfaces and VOIP is just one of them. He continues, "UCAP’s structure and interface supports unlimited contacts and every VOIP engine we have trialed. No matter which VOIP engine you are using, UCAP can store and share the addresses. Users just "Double Click" on the connection number and watch UCAP do the dialing". For Businesses with up to 200 users, UCAP is an industrial strength muti-user CRM and Office Management system. UCAP delivers all customer data immediately permitting "live" interaction with your customers. UCAP's modules Unlike other CRM systems, UCAP provides all modules in one interface using a powerful SQL database for speed and fail safe operation and can be downloaded free of charge from www.UCAP.Biz. The first user licence is free. Additional user licences are available at a bonus rate of 2 seats for every one purchased until July 1 2005. Up Close and Personal Corporation is an Australian Company formed in 2001 in Sydney - Australia. Over 10,000 persons have downloaded UCAP world wide. UCAP's full featured free version can be downloaded from www.UCAP.Biz
For more information: Web: www.UCAP.Biz eMail: Richard.deCrespigny@UCAP.Biz or 0411 623 772 - Press Release eMail: Peter.Batten@UCAP.Biz
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