Cloud CRMs
Best Web Based CRM & Contact Management Solutions for Small Businesses
CRM software offered through a web-based CRM system is one of the most exciting CRM solutions today. If you have a slow dial-up internet connection, please stop here. On the other hand, if you have a fast internet connection and use web-based CRM software, you will enjoy the fast growth of this sector of CRM software. There are five other similar terms that are used to describe web-based CRM. CRM software is hosted by an application service provider (ASP), and is therefore a hosted CRM system. CRM software can be offered as a SaaS (Software as a Service) product, which means it is accessible from anywhere and also runs in the cloud. It can be accessed through a browser, or even on a mobile device.
The major benefits of an on-line CRM solution are that it’s accessible from anywhere, it’s much less costly than conventional CRM software, and it’s rapidly being used in place of it. It’s possible to get Google Calendar, Hotmail, and Twitter, all of which are hosted applications, without having to establish a local network.
The fact that services are provided over the Internet makes them more cost-effective than conventional CRM software. It’s relatively quick to deploy, with different vendors requiring different amounts of time to do so. It’s also quick to transfer information across the organization and across locations. It’s possible to access web-based CRM from any location because it doesn’t require a server. In addition, none of the costly hardware required by traditional CRM software is necessary. Because organisations don’t own the CRM software with a hosted CRM system, you pay a monthly or annual fee based on your choice of service-based or pay-as-you-go CRM. The price you pay for the CRM service varies from vendor to vendor.
Is a web-based CRM system suitable for your small business?
This, of course, depends on the particular CRM demands of your organisation. In contrast to the conventional model, some second generation hosted CRM applications offer tailored solutions for various industries. While some hosted CRM applications provide tailor-made solutions for various industries, some second generation hosted CRM applications provide tailored solutions for particular industries. It is because they are not one size fits all that some second generation hosted CRM applications provide tailored solutions. You may consider online small business CRM solutions if you are on the move and have a remote CRM requirement with a dispersed or work-from-home workforce that has adequate bandwidth. As the web has gained in popularity, there has been a rise in CRM data being stored off-site.
To choose the best CRM/hosted CRM solutions, consider the following:
Bigin by Zoho CRM
Bigin is a small business CRM with the power of a pipeline-centric CRM fused with the simplicity of spreadsheets …
Bigin brings you everything you need in a solid CRM with a “less is more” approach. It comfortably balances the power of CRM with the simplicity of a spreadsheet at a fraction of the cost. Bigin is light, agile, and effortless—you can set it up from scratch, and get started in 30 minutes or less. Suitable for businesses of any size Begin is a highly recommended CRM.
Capsule CRM
If you use Google Apps, Gmail, Android, BB or iPhone Smartphones, CapsuleCRM warrants your closer …
If you use Google Apps, Gmail, Android, BB or iPhone Smartphones, CapsuleCRM warrants your closer inspection. Fast and stable with a functional list of CRM features, Capsule CRM is a disciplined, easy-to-use CRM with a customisable User Interface (UI) and an on-the-ball development team prolifically bringing out new features.
Less Annoying CRM
Less Annoying CRM presents only the much needed functionalities required by a small business.
Less Annoying CRM is a simple web based sales management software tool built from the ground up for small businesses. Manage contacts, leads, notes, calendar, to-do’s and more, all from one simple web app. Less Annoying is simple and affordable. All users get an unlimited free 30-day trial to the CRM, and customer service is always free through the phone and email if users have questions.
EngageBay
Cloud CRM – FREE Forever! Now do away with bulky, expensive, and complicated Cloud CRM software …
Cloud CRM – FREE Forever! Now do away with bulky, expensive, and complicated Cloud CRM software for good. Track customer behavior metrics with ease. With EngageBay’s free cloud CRM, get a deep view into relevant stats such as pages read, time spent per page and more. Use the cloud based CRM system’s powerful email tracker to track your prospect’s actions with your email. Be in the know when someone opens or clicks a link in the email. EngageBay’s best cloud CRM software has it all figured out for you.
Really Simple Systems
Winner of the Small Business Customer Satisfaction Award, UK-based Really Simpe Systens is a web CRM to consider.
Winner of the Small Business Customer Satisfaction Award, UK-based RSS is a web CRM to consider. While having all the features one would expect of a CRM, their claim is to deliver them fast and easily. Pricing is UKP35 pm (+-$57) or less, depending on the number of users.
Salesflare
Salesflare uses technology for intelligent automation of sales-related processes.
One of the new breed of modern CRM’s, Salesflare uses the latest technology for intelligent automation of your sales-related processes. Everything from data input, document retrieval, reporting, collaboration and more has been improved so one can spend more time on profit generating activities. Salesflare also tightly integrates with Outlook and Gmail, and many other apps via their REST API and Zapier. Read our full review..
LiveAgent
LiveAgent is a superb choice for SaaS businesses seeking to foster …
LiveAgent is a superb choice for SaaS businesses seeking to foster enduring brand loyalty. It excels in delivering personalized sales, onboarding, and support experiences, streamlining interactions across multiple channels, from live chat to social networks, all within a single, cost-effective package. By consolidating these communication channels, LiveAgent simplifies operations and minimizes the need for multiple disparate solutions. Automation tools further reduce the time spent on routine tasks, allowing businesses to channel their efforts toward customer satisfaction, growth, and strategic endeavors. SaaS call center solutions, such as LiveAgent, eliminate the complexities of software management, ensuring seamless access to applications, making it a highly suitable choice for SaaS operations.
